Hybrid Network Operations Manager – Campus Infrastructure

University of Chicago; United States; Hybrid; USD 135,000 - 145,000; Full time

Job summary

The Manager, Network Administration and Operations at the University of Chicago is responsible for the day‑to‑day configuration, operation, monitoring, and availability of campus LAN and WiFi, leading a team of network administrators and technicians, and enforcing standardized procedures.

You will coordinate with the Senior Manager, Network Engineering to align operational activities with priorities and maintain service levels across the campus with a hybrid work schedule.

Qualifications

• Minimum degree required; strong network fundamentals.
• 7+ years in enterprise network engineering and operations preferred.
• CCNP/CCIE or equivalent certifications are a plus.

Responsibilities

• Manages network administrators and technicians for LAN/WAN setup, operation, and monitoring.
• Oversees network performance, availability, and security campus-wide, including outages and degradations.
• Oversees monitoring and troubleshooting of LAN switches, WLAN, DNS/DHCP, IPAM, and related systems.
• Primary point of contact for escalations from IT Services help desk; coordinates with IT and facilities.
• Develops, maintains, and enforces SOPs, run-books, and operational processes.
• Analyzes network usage trends and prepares operational metrics.

Skills

LAN/WAN

Routing & Switching

Wireless networking

Network security

DNS/DHCP/IPAM

Automation (Ansible)

Python

REST APIs

ZTNA/SASE

SD-WAN

Education

Bachelor's or associate degree in CS/IT/EE or related field

7+ years enterprise network engineering experience

Tools

Cisco/Juniper gear

DNS/DHCP/IPAM tools

Network monitoring tools

Automation tooling

Job description

The Manager, Network Administration and Operations at the University of Chicago is responsible for the day‑to‑day configuration, operation, monitoring, and availability of campus LAN and WiFi, leading a team of network administrators and technicians, and enforcing standardized procedures.

You will coordinate with the Senior Manager, Network Engineering to align operational activities with priorities and maintain service levels across the campus with a hybrid work schedule.