Hybrid Network Engineer — MSP Collaboration & Cloud

Brinker International; Coppell (TX); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work schedule

Medical, dental, vision

Life insurance

401(k) with company match

Employee Assistance Program

Tuition reimbursement

Dining discounts

Job summary

Brinker International is seeking a Network Engineer to support, maintain, and improve network services across our restaurants, corporate offices, data centers, and cloud-connected environments. You will work with our MSP for Level 1.5 and Level 2 support, prioritizing incidents, patching, and documentation to ensure stable, secure connectivity for operations.

The role covers a broad tech stack including F5, Palo Alto, Cisco, and HP/Juniper switches, with a focus on incident response, change

Qualifications

• 3+ years supporting enterprise network environments.
• Experience with Cisco switching and wireless technologies.
• 3+ years with Palo Alto firewalls.
• 3+ years with F5 load balancers.
• 3+ years with HP/Juniper core switching.
• Understanding of TCP/IP, DNS, DHCP, routing, switching, wireless, VPNs.
• Experience with MSPs or vendors.
• Strong written communication.

Responsibilities

• Support day-to-day network operations across restaurants, corporate office, data centers, and cloud-connected environments.
• Work closely with the MSP team responsible for Level 1.5 and Level 2 operational support and tactical administration.
• Coordinate and help prioritize incidents, service requests, maintenance activities, vulnerability remediation, and patching efforts performed by MSP resources.
• Troubleshoot and resolve escalated network incidents involving wireless, switching, routing, firewalls, load balancing, data center infrastructure, and restaurant connectivity.
• Assist with incident restoration, root cause investigation, corrective actions, and recurring issue management.
• Support operating system, firmware, and software updates across network platforms, ensuring appropriate planning, testing, implementation, and documentation.
• Administer and support network technologies including F5 load balancers, Palo Alto firewalls, Cisco switching and wireless platforms, HP/Juniper core switching, and top-of-rack infrastructure.
• Support corporate office IDF/MDF infrastructure, including network hardware lifecycle activities and physical connectivity coordination.
• Support data center network services, including core switching, firewall connectivity, load balancing, and related infrastructure components.
• Assist with network connectivity requirements for cloud-hosted services and hybrid infrastructure.
• Document incidents, requests, changes, and operational procedures within ServiceNow and related IT service management tools.
• Participate in change management activities including maintenance, upgrades, configuration changes, and production deployments.
• Work with cross-functional IT teams to support infrastructure, security, restaurant technology, corporate technology, and application requirements.
• Provide input into network standards, operational processes, support documentation, hardware lifecycle planning, and technology roadmap initiatives.
• Help maintain network monitoring, alerting, and operational visibility to improve service availability and incident response effectiveness.
• Partner with security teams to support compliance requirements, network segmentation, firewall governance, and secure network operations.
• Provide technical guidance to MSP resources and internal support teams to improve operational effectiveness and shift work left where appropriate.
• Support special projects, new restaurant openings, corporate initiatives, and infrastructure modernization efforts.
• Maintain accurate network documentation, diagrams, support procedures, and operational runbooks.

Skills

Enterprise networking

Cisco switching

Palo Alto firewall

F5 load balancers

HP/Juniper switching

Networking fundamentals

MSP coordination

VOIP support

Fortinet & Cradlepoint

Network monitoring

Documentation

Change management

Cloud networking

Python scripting

Job description

Brinker International is seeking a Network Engineer to support, maintain, and improve network services across our restaurants, corporate offices, data centers, and cloud-connected environments. You will work with our MSP for Level 1.5 and Level 2 support, prioritizing incidents, patching, and documentation to ensure stable, secure connectivity for operations.

The role covers a broad tech stack including F5, Palo Alto, Cisco, and HP/Juniper switches, with a focus on incident response, change