Hybrid Network Administrator II: IT Ops & Networking

Ahold Delhaize USA; Salisbury (NC); Hybrid; USD 63,000 - 95,000; Full time

Job summary

Ahold Delhaize USA in Salisbury, NC seeks an early career IT administrator to perform defined operational tasks under guidance. You will handle provisioning, monitoring, and ticket execution while building troubleshooting and change discipline skills.

Our hybrid schedule includes 3 in-person days at Salisbury and 2 remote days. The role requires a related degree or equivalent experience, 0–1 year in IT infrastructure, and familiarity with SAN/NAS, ITSM tools, and storage provisioning.

Qualifications

• Bachelor's degree in CS, IT, engineering, or related field, or equivalent work exp.
• 0–1 year experience in IT infrastructure or storage support.
• Working knowledge of SAN/NAS fundamentals, fabrics, and storage provisioning.
• Experience with ITSM/ticketing tools and documentation practices.
• Strong attention to detail and good communication.

Responsibilities

• Perform routine configuration tasks under supervision.
• Review alerts and tickets; triage issues and gather diagnostics for escalation.
• Fulfill standard service requests (guest WiFi accounts, DHCP reservations, DNS entries).
• Follow incident/change procedures and maintain precise ticket notes.
• Update inventory/CMDB records and assist with device labeling and documentation.
• Validate post change checks and perform basic connectivity tests.
• Shadow on call rotations and participate in post incident reviews to learn patterns.
• Practice basic scripting and command line techniques to streamline routine work.
• Support shipment/RMA coordination and site turn up checklists.
• Adhere to security and compliance guidelines at all times.

Skills

Attention to detail

Communication skills

Follow-through

Education

Bachelor's degree in CS/IT/Engineering or related field

Tools

SAN/NAS fundamentals

ITSM tools

Job description

Ahold Delhaize USA in Salisbury, NC seeks an early career IT administrator to perform defined operational tasks under guidance. You will handle provisioning, monitoring, and ticket execution while building troubleshooting and change discipline skills.

Our hybrid schedule includes 3 in-person days at Salisbury and 2 remote days. The role requires a related degree or equivalent experience, 0–1 year in IT infrastructure, and familiarity with SAN/NAS, ITSM tools, and storage provisioning.