Hybrid: Mortgage Servicing Transfer & Data Mapping Analyst

Citizens Financial; United States; Hybrid; USD 85,000 - 120,000; Full time

Job summary

Citizens Financial is seeking a Business Systems Analyst to support mortgage servicing operations, focusing on transfers, data mappings, and system enhancements. You will work with stakeholders, technology teams, and vendors to ensure accurate data, compliant processes, and smooth boarding of loans.

The role covers data conversion, validation, testing, and issue resolution, with a hybrid work model in the Glen Allen, VA area, and collaboration across multiple teams to meet regulatory

Qualifications

• Experience in mortgage servicing operations.
• Strong data mapping and conversion skills.
• Excellent communication and collaboration abilities.
• Knowledge of regulatory requirements and controls.
• Experience with data integrations and system changes.

Responsibilities

• Serve as operational and technical resource for servicing transfers.
• Coordinate transfer activities with partners, servicers, and vendors.
• Analyze loan data files and mapping to ensure successful conversions.
• Develop project plans, milestones, and readiness reviews.
• Support due diligence, reconciliation, and post-transfer activities.
• Collaborate on regulatory notices and borrower communications.

Skills

Mortgage servicing operations

Data mapping

Data analysis

Regulatory compliance

Stakeholder communication

System integrations

ICE MSP Platform

Tools

ICE MSP Platform

Loan Boarding Tool

Job description

Citizens Financial is seeking a Business Systems Analyst to support mortgage servicing operations, focusing on transfers, data mappings, and system enhancements. You will work with stakeholders, technology teams, and vendors to ensure accurate data, compliant processes, and smooth boarding of loans.

The role covers data conversion, validation, testing, and issue resolution, with a hybrid work model in the Glen Allen, VA area, and collaboration across multiple teams to meet regulatory