Hybrid Mobile Pet Grooming Scheduler — Remote

Bark & Mane; Tucson (AZ); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Bonus based on performance

Company parties

Dental insurance

Paid training

Employee recognition

Job summary

Bark & Mane is seeking a dispatcher/scheduler in Tucson to handle inquiries, book appointments, and create efficient grooming routes for 10+ groomers. The role emphasizes sales ability, accuracy, and top-notch communication across calls, texts, and emails.

You will manage daily schedules, optimize routing, and maintain client records while supporting remote work and occasional on-site days at our Tucson facility.

Qualifications

• Previous paid experience as a dispatcher or scheduler.
• Proven sales or booking success.
• Dependable and punctual with a strong attendance record.
• Very detail-oriented; you catch errors before they become problems.
• Strong communication skills, both by phone and in writing.
• Able to manage your time and stay productive while working remotely.
• Comfortable learning scheduling and CRM software.

Responsibilities

• Sales and booking: Answer incoming calls, texts, and emails. Turn new inquiries into booked appointments, recommend add-on services when they fit, and move clients onto recurring grooming schedules.
• Scheduling and routing: Create efficient daily routes that minimize drive time and maximize groomer productivity.
• Accuracy and follow-through: Keep client records complete and correct, including pet details, grooming notes, contact information, and signed release forms. Double-check bookings so groomers arrive prepared.
• Problem-solving: Adjust the schedule when there are call-outs, delays, or cancellations. Handle client concerns professionally, and keep groomers and management informed.

Skills

Dispatcher experience

Sales/booking success

Dependable & punctual

Detail-oriented

Strong communication

Remote work capable

CRM software

Job description

Bark & Mane is seeking a dispatcher/scheduler in Tucson to handle inquiries, book appointments, and create efficient grooming routes for 10+ groomers. The role emphasizes sales ability, accuracy, and top-notch communication across calls, texts, and emails.

You will manage daily schedules, optimize routing, and maintain client records while supporting remote work and occasional on-site days at our Tucson facility.