Hybrid Merchandise Coordinator — Promotions & Digital

PetSmart; Phoenix (AZ); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Pet-friendly

Dog park

Events & adoptions

On-site gym

Cafe

Childcare

Volunteer program

Job summary

PetSmart is seeking a Merchandise Coordinator based at our Phoenix Home Office. In partnership with vendors, merchandisers, planners and marketing, you will manage day-to-day maintenance of items/sku's, including product onboarding and promotions.

You will liaise with cross-functional partners, manage sample and vendor payback processes, support digital pricing, and ensure accurate omni-channel content and messaging for a seamless customer experience.

Qualifications

• Associate's or Bachelor's degree required.
• 2+ years in Buyer support, merchandising, or data entry.
• Excel experience; beginner level acceptable.
• Strong analytical skills and data accuracy.
• Proven ability to collaborate across departments and with vendors.
• Excellent written and verbal communication skills; organized and detail-oriented.
• Must thrive in a fast-paced environment; omnichannel experience preferred.

Responsibilities

• Gather and populate information for new vendor and item setup.
• Liaise between cross-functional partners and buyers.
• Manage samples and vendor payback processes.
• Execute promotions in the promotional management system.
• Maintain digital pricing and promotions, including iMAP changes and omni/web offers.
• Coordinate PDP updates and assets with vendors; support taxonomy projects.
• Review marketing signage for accuracy ahead of promotions.
• Assist with backend attribution and online assortment going live.
• Handle occasional customer service questions and CASE communications.
• Collaborate with Site Merch team on omni-offer messaging.

Skills

Excel

Data entry

Vendor coordination

Analytical thinking

Cross-functional collaboration

Education

Associate's degree or Bachelor's degree

Tools

Promotions management system

Job description

PetSmart is seeking a Merchandise Coordinator based at our Phoenix Home Office. In partnership with vendors, merchandisers, planners and marketing, you will manage day-to-day maintenance of items/sku's, including product onboarding and promotions.

You will liaise with cross-functional partners, manage sample and vendor payback processes, support digital pricing, and ensure accurate omni-channel content and messaging for a seamless customer experience.