Hybrid Medical Assistant & Patient Services Coordinator

City of Lincoln; Glendale (AZ); On-site; USD 25,000 - 29,000; Full time

Job summary

iCare Health Services, LLC seeks a dependable Medical Assistant / Patient Services Coordinator to support an Integrated Outpatient Behavioral Health Clinic. The role blends clinical support with front-office duties, including scheduling, intake, and patient communications.

The ideal candidate will have MA training, CAs CMA/RMA/CCMA or equivalent, and experience in outpatient settings, ensuring confidentiality and professional patient care.

Qualifications

• High school diploma or GED required.
• Medical Assistant training program strongly preferred.
• CMA, RMA, CCMA or equivalent certification preferred.
• Experience in outpatient healthcare and scheduling preferred.
• Strong customer-service and confidentiality required.

Responsibilities

• Greet and prepare patients for scheduled clinical appointments.
• Document vital signs and update patient demographics.
• Schedule, reschedule, and cancel appointments.
• Maintain electronic health records and documentation.
• Coordinate referrals and medical records; assist with front-office duties.

Skills

Patient scheduling

Appointment coordination

Customer service

Medical terminology

EHR/EMR systems

Communication skills

Confidentiality

Multitasking

Education

High school diploma or GED

Medical Assistant training program

Medical Assistant certification (CMA, RMA, CCMA)

Tools

EHR/EMR systems

Job description

iCare Health Services, LLC seeks a dependable Medical Assistant / Patient Services Coordinator to support an Integrated Outpatient Behavioral Health Clinic. The role blends clinical support with front-office duties, including scheduling, intake, and patient communications.

The ideal candidate will have MA training, CAs CMA/RMA/CCMA or equivalent, and experience in outpatient settings, ensuring confidentiality and professional patient care.