Hybrid Maintenance Technician / Houseman

OCI Hospitality; Aurora, Northern (CO, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

OCI Hospitality is seeking a dedicated Hotel Maintenance / Housekeeping Support role to perform preventive maintenance, basic repairs, and guest-request handling across rooms, public areas, and back-of-house spaces. You will assist with room readiness, equipment upkeep, and collaborating with Front Desk, Housekeeping, and Maintenance teams.

The role requires physical fitness to lift up to 50 pounds, ability to work varied shifts including weekends and holidays, and a readiness to ensure

Qualifications

• Ability to handle multiple tasks in a fast-paced hotel environment.
• Ability to work independently with sound judgment.
• Strong communication and guest-service orientation.
• Excellent organizational skills and attention to detail.
• Basic knowledge of plumbing, electrical, painting, carpentry, and preventive maintenance.
• Ability to safely use hand tools, power tools, and cleaning equipment.
• Willingness to lift up to 50 pounds and perform physical tasks.
• Flexible to work various shifts, including weekends and holidays.
• Previous hotel maintenance or related experience preferred.
• Certified Pool Operator (CPO) preferred or obtainable within timeframe.

Responsibilities

• Respond to guest requests, work orders, and maintenance issues promptly and professionally.
• Perform preventive maintenance and basic repairs across guest rooms and public areas.
• Maintain cleanliness and organization of all public spaces and back-of-house areas.
• Assist with room inspections and guest room readiness.
• Support housekeeping by delivering requests and transporting supplies.
• Maintain pool, spa, and related equipment per standards and regulations.
• Keep exterior areas clean and well-maintained (parking lots, landscaping, etc.).
• Set up and move furniture for meetings and events as needed.
• Ensure safety and organization of all maintenance stores and closets.
• Operate tools safely and understand fire, life safety, HVAC, and elevator basics.
• Assist with inventory control of maintenance and supplies.
• Collaborate with Front Desk, Housekeeping, and Maintenance to ensure smooth hotel operations.

Skills

Multitasking

Independence

Interpersonal skills

Organizational skills

General maintenance

Hand tools

Power tools

Lifting 50 lbs

Shift flexibility

Hotel operations experience

CPO certification preferred

Job description

Essential Duties and Responsibilities

• Responds to guest requests, reported work orders, and maintenance issues in a timely and professional manner.
• Performs preventative maintenance and basic repairs throughout guest rooms, public spaces, meeting areas, back-of-house areas, and hotel equipment.
• Maintains cleanliness, appearance, and organization of all public areas, including the lobby, entrances, hallways, stairwells, elevators, restrooms, and exterior spaces.
• Assists with room inspections and prepares guest rooms for arrival by addressing maintenance concerns, moving furniture, and ensuring quality standards are met.
• Supports housekeeping operations by delivering guest requests and amenities, transporting linens, removing trash, and assisting with room turnover as needed.
• Assists with maintaining the pool and spa areas in accordance with company standards, brand requirements, and applicable state and local regulations.
• Maintains the exterior appearance of the property, including parking lots, sidewalks, landscaping, snow removal, and litter pickup.
• Sets up, moves, and stores furniture, equipment, and supplies for meetings, events, and operational needs.
• Ensures all maintenance shops, storage rooms, equipment areas, and housekeeping closets remain clean, organized, secure, and compliant with safety standards.
• Operates hand tools, power tools, cleaning equipment, and maintenance equipment safely and effectively.
• Maintains a basic working knowledge of fire and life safety systems, HVAC equipment, refrigeration systems, pool equipment, and elevator operations.
• Assists with inventory control and the organization of maintenance, housekeeping, and operational supplies.
• Provides exceptional guest service by interacting professionally with guests and addressing requests promptly.
• Works collaboratively with Front Desk, Housekeeping, Maintenance, and other departments to ensure efficient hotel operations.
• Performs additional duties and responsibilities as assigned by management.

Requirements

Qualifications

• Ability to handle multiple tasks and changing priorities in a fast-paced hotel environment while maintaining professionalism and a positive attitude.
• Ability to perform work-related duties independently and exercise sound judgment when addressing guest service, housekeeping, and maintenance concerns.
• Strong interpersonal, customer service, and communication skills with the ability to interact effectively with guests, team members, and vendors.
• Strong organizational skills, attention to detail, and ability to prioritize daily assignments.
• Basic knowledge of general maintenance, including plumbing, electrical, painting, carpentry, and preventative maintenance practices preferred.
• Ability to safely operate hand tools, power tools, cleaning equipment, and other job-related equipment.
• Ability to lift, carry, push, and pull up to 50 pounds and perform physical tasks including standing, walking, bending, kneeling, climbing ladders, and working both indoors and outdoors.
• Flexibility to work a variety of shifts, including weekends, holidays, and emergency call-in situations as needed.
• Previous hotel maintenance, houseman, public area attendant, janitorial, facilities, or related experience preferred.
• Certified Pool Operator (CPO) certification preferred, or ability to obtain certification within a designated timeframe.
• Commitment to maintaining a clean, safe, and guest-ready environment throughout all areas of the hotel.
• Ability to work collaboratively across departments to support overall hotel operations and guest satisfaction.