Hybrid Logistics Coordinator for Healthcare Kits

BioTouch; Raleigh (NC); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, Vision after 30 days

HSA and PPO plans available

Company paid Life Insurance, AD&D, and

Long Term Disability

401(k) with generous company match

Supplemental Voluntary Benefits like S

Employee Assistance Program

$500 Referral Bonus Available

Job summary

BioTouch, Raleigh-based, is seeking a Logistics Coordinator to support the transportation of kits, supplies and biological specimens. You will track shipments from pickup to delivery and serve as a key liaison between external and internal partners in a full-time role with a hybrid remote option, Tuesday through Saturday.

The position emphasizes proactive communication, vendor relations, and efficient daily logistics.

Qualifications

• Requires a high school diploma or equivalent; some college preferred.
• 2 years’ experience in a service related area
• All prospective employees must pass a background and drug check

Responsibilities

• Efficiently track shipments with emphasis on proactive troubleshooting, communication and intervention—order, track, and report pickups and deliveries.
• Demonstrate ability to continuously improve day-to-day logistics and build strong vendor relations.
• Update and manage daily logistics reports; send daily reports of transit transactions.
• Effectively manage carriers to SOPs and service level agreements.
• Communicate with customers across management levels.
• Demonstrate excellent customer service skills.
• Manage and update BioTouch systems for Client profiles.

Skills

Shipping logistics

Carrier management

Customer service

MS Office

Communication skills

Education

High school diploma or equivalent

Some college preferred

Tools

GPS tracking systems

MS Excel

Job description

BioTouch, Raleigh-based, is seeking a Logistics Coordinator to support the transportation of kits, supplies and biological specimens. You will track shipments from pickup to delivery and serve as a key liaison between external and internal partners in a full-time role with a hybrid remote option, Tuesday through Saturday.

The position emphasizes proactive communication, vendor relations, and efficient daily logistics.