Hybrid Liability Claims Manager | Risk & Strategy

Community Health Systems; Franklin (TN); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Community Health Systems in Franklin, TN is seeking a Manager, Liability Claims to oversee professional and general liability claims, assess liability, manage reserves, and direct defense strategies with outside adjusters and attorneys. This HYBRID role requires leadership to ensure compliance with organizational policies and insurance reporting requirements.

You will analyze claims data for patterns, collaborate with internal teams and external partners, train staff in best practices, and

Qualifications

• Bachelor's Degree in Business Administration, Risk Management, Law, or related field.
• 3–5 years of liability claims management experience, including professional and general liability.
• 1–3 years direct supervision of professional liability claims and litigation.
• Experience in managing relationships with external adjusters, attorneys, and insurance partners.

Responsibilities

• Manage professional and general liability claims files, including assessment of liability, evaluation of case reserves, and approval of defense strategies.
• Supervise outside adjusters and attorneys to ensure alignment with protocols and standards.
• Establish protocols for handling potentially compensable events, claims, and litigation in line with company policies.
• Analyze claims data to identify patterns and mitigate risks.
• Collaborate with internal departments and external partners to monitor claims status and resolve complex liability issues.
• Ensure compliance with insurance reporting requirements and prepare required documentation.
• Provide training and guidance to staff on claims management practices and regulatory updates.
• Perform other duties as assigned.
• Maintain regular and reliable attendance.

Skills

Liability claims processes

Risk management

Leadership

Communication

Negotiation

Claims software

Education

Bachelor's degree in Business Administration, Risk Management or related field

Tools

Microsoft Office Suite

Claims management software

Job description

Community Health Systems in Franklin, TN is seeking a Manager, Liability Claims to oversee professional and general liability claims, assess liability, manage reserves, and direct defense strategies with outside adjusters and attorneys. This HYBRID role requires leadership to ensure compliance with organizational policies and insurance reporting requirements.

You will analyze claims data for patterns, collaborate with internal teams and external partners, train staff in best practices, and