Hybrid Legal Records Order Entry Specialist

ADP, Inc.; Houston (TX); Hybrid; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Flexible Spending Accounts

401(k) Retirement Plan

Paid Time Off and Paid Holidays

Employee Assistance Program

Job summary

U.S. Legal Support is seeking an Order Entry Specialist in Houston, TX for a hybrid role after 90 days. You will review client requests, verify information, and coordinate records with custodians to initiate the record retrieval process.

The ideal candidate enjoys detailed administrative work, thrives in a fast-paced environment, and takes pride in accuracy and organization. Strong MS Office skills and clear communication are essential.

Qualifications

• High School Diploma or equivalent required.
• Experience in admin, data entry or customer service preferred.
• Proficiency with Microsoft Office and web-based tools.

Responsibilities

• Review record retrieval requests submitted through the client portal.
• Verify all required information has been provided by the client.
• Contact clients to obtain missing information or clarification as needed.
• Prepare and build legal request packets through accurate data entry.
• Research facilities and custodians to ensure requests reach the correct locations.
• Track requests and maintain accurate records in internal systems.
• Communicate with clients regarding questions, status updates, and confirmations.
• Perform quality checks on documents, entries, and paperwork.
• Resend requests or supplemental documentation when necessary.
• Process correspondence via email, fax, mail, and in-person handoffs.
• Scan and file electronic records and supporting documentation.

Skills

Administrative skills

Data entry

Customer service

Attention to detail

Time management

Education

High School Diploma or equivalent

Tools

Microsoft Office

Web-based applications

Job description

U.S. Legal Support is seeking an Order Entry Specialist in Houston, TX for a hybrid role after 90 days. You will review client requests, verify information, and coordinate records with custodians to initiate the record retrieval process.

The ideal candidate enjoys detailed administrative work, thrives in a fast-paced environment, and takes pride in accuracy and organization. Strong MS Office skills and clear communication are essential.