Hybrid Learning & Development Specialist

Hanscom Federal Credit Union; Littleton (CO); Hybrid; USD 74,000 - 93,000; Full time

Benefits offered by this job

Annual bonus program

Medical, Dental, Vision benefits

401(k), Student Loan Paydown

Paid Sick and Vacation time

Flexible hybrid work schedule

Job summary

Hanscom Federal Credit Union in Littleton, CO seeks a Learning & Development Specialist to create engaging training across onboarding, compliance, and operations. The role partners with leaders and subject matter experts to translate complex processes into practical learning solutions and performance support resources.

You will manage learning resources, maintain LMS content, and apply AI-enabled tools to improve content development while contributing to career growth within a hybrid work model.

Qualifications

• Three to five years in training, learning and development, instructional design, or a related role.
• Experience designing learning solutions across multiple formats.
• Experience partnering with SMEs and translating business processes into clear, practical learning solutions.
• Experience using metrics or KPIs to evaluate effectiveness.
• Experience in a credit union or regulated financial environment preferred.

Responsibilities

• Design and develop engaging learning solutions for onboarding and existing employees across onboarding, compliance, operations, systems, products and services, and professional development.
• Coordinate learning projects from development through implementation, including timelines, stakeholder coordination, content reviews, and deliverables.
• Develop and maintain learning resources, guides, participant materials, job aids, process guides, knowledge articles, videos, and digital content.
• Collaborate across departments to analyze business needs and translate findings into practical learning solutions and performance support resources.
• Evaluate effectiveness using feedback, quality results, assessments, and KPIs; report trends and improvements.

Skills

Learning & Development

Instructional Design

Stakeholder Collaboration

KPI Analysis

Survey Design

Education

Bachelor's degree in Learning & Development

Tools

Articulate 360

Rise

Learning Management System

Content Development Tools

AI-enabled Productivity Tools

Job description

Hanscom Federal Credit Union in Littleton, CO seeks a Learning & Development Specialist to create engaging training across onboarding, compliance, and operations. The role partners with leaders and subject matter experts to translate complex processes into practical learning solutions and performance support resources.

You will manage learning resources, maintain LMS content, and apply AI-enabled tools to improve content development while contributing to career growth within a hybrid work model.