Hybrid Lead Care Coordinator — Cross‑Division Coach

I Am Boundless; Gilead Township (OH); Hybride; USD 65 000 - 90 000; Plein temps

Résumé du poste

I Am Boundless is seeking a Lead Care Coordinator for the OhioRISE Care Management Entity in Newark. The role bridges Outreach, Care Coordination, and Clinical Services, focusing on monitoring workflows, coaching staff, documenting review, and ensuring timely referrals and effective care planning.

The Lead collaborates with supervisors, program coordinators, navigators, and training staff to support transitions, patient engagement, and continuity of care.

Qualifications

• High school diploma or GED required; three years in children’s behavioral health or related fields.
• Experience leading or coordinating projects or workflows; ability to mentor staff.
• Experience with quality and documentation review and compliance monitoring.

Responsabilités

• Monitor workflows and member transitions across divisions; identify barriers and recommend improvements.
• Provide coaching, mentoring, and onboarding support for staff, including new Care Coordinators.
• Lead coordination of inpatient referrals, hospital transitions, and care planning support.

Connaissances

Leadership

Coaching

Project management

Documentation review

Communication

Microsoft Office

SmartCare

Cross-functional collaboration

Formation

High school diploma or GED

Bachelor’s degree preferred (Social Work, Psychology, Human Services, etc.)

Outils

SmartCare

Description du poste

I Am Boundless is seeking a Lead Care Coordinator for the OhioRISE Care Management Entity in Newark. The role bridges Outreach, Care Coordination, and Clinical Services, focusing on monitoring workflows, coaching staff, documenting review, and ensuring timely referrals and effective care planning.

The Lead collaborates with supervisors, program coordinators, navigators, and training staff to support transitions, patient engagement, and continuity of care.