Hybrid IT Systems Administrator – Storage & Security

America's Test Kitchen

Boston (MA)

Hybrid

USD 70,000 - 80,000

Full time

14 days+

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Job summary

America’s Test Kitchen in Boston, MA is seeking an IT Systems Administrator to join the Information Technology team, supporting core infrastructure and services across hardware, cloud, virtualization, networking, security, and high-performance media storage for our video production teams.

This hybrid role administers Windows, macOS, and Linux in a hybrid environment, oversees identity and access management (AD/Entra ID/Google Workspace), and leverages MDM tools (Jamf, Mosyle, Intune, Hexnode)

Qualifications

3-5+ years of experience in IT Systems Administration, Systems Engineering, or IT Operations.
Hybrid Systems Expertise: Hands-on experience administering Windows, macOS, and Linux operating systems in a hybrid enterprise environment.
Identity & Access Management: Deep knowledge of user lifecycle management across Active Directory, Entra ID, Google Workspace, or similar cloud IdPs.
MDM & Endpoint Tools: Proven experience managing devices via modern MDM solutions (e.g., Jamf, Mosyle, Intune, Hexnode) using zero-touch provisioning and policy enforcement.
Virtualization & Infrastructure: Hands-on administration of hypervisors (VMware, Hyper-V, Nutanix) and enterprise network/Wi-Fi stacks (Cisco, Meraki, Juniper, Ruckus).
Storage Systems: Experience managing file servers and high-availability/high-performance storage (NAS/SAN), ideally supporting large media or video production files.
Security & Backups: Experience with EDR/XDR and managed/automated security tools, automated patch management, and hybrid backup/disaster recovery solutions.
Problem Solving & Communication: Excellent analytical skills with a proven track record of managing competing priorities and translating complex technical concepts to non-technical users.

Responsibilities

Systems & Infrastructure Administration: Maintain, upgrade, and optimize virtualization platforms, hybrid cloud services, backup/archiving solutions, networking, and enterprise storage—including high-performance media storage used in video production.
Identity & Endpoint Management: Manage user lifecycles, access control, and licensing within Active Directory, cloud IdPs (Entra ID, Google Workspace), and MDM platforms (zero-touch deployment, Group Policies, and client configuration).
End-User Support & Operations: Serve as an escalation point for technical issues, resolving Help Desk tickets promptly while identifying root causes to prevent recurring problems.
Security & Risk Mitigation: Monitor security events, tune EDR/XDR tools, maintain patching schedules, and implement automated security policies to protect company assets and data.
Efficiency & Documentation: Identify opportunities to automate operational tasks, streamline workflows, and maintain comprehensive technical documentation and end-user knowledge base articles.