Hybrid IT QA Manager: Automation, AI & Global Testing

Church & Dwight Co., Inc.; Ewing Township, Northern (NJ, KY); Hybrid; USD 111,000 - 158,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

Paid time off

401k with match

Employee stock purchase plan

Parental leave

Job summary

Church & Dwight is seeking an IT QA Manager to lead the enterprise Quality Assurance function, including strategy, governance, and testing transformation initiatives. This role oversees a globally distributed team and managed service partners, ensuring delivery quality, regulatory compliance, and continuous improvement.

The position partners closely with PMO, Architecture, Infrastructure, Security, Global Quality, Business stakeholders, and external vendors to drive scalable quality practices,

Qualifications

• Bachelor’s degree in information technology, Computer Science, Engineering, Business, or a related field required.
• 10+ years of experience in Quality Assurance, Quality Engineering, Validation, IT Delivery, or related disciplines.
• Experience leading global teams, including offshore and managed service resources.
• Strong understanding of SDLC, Agile methodologies, testing, validation, compliance, and change management processes.
• Experience supporting enterprise application portfolios, system implementations, upgrades, and digital transformation initiatives.

Responsibilities

• Define and execute the enterprise IT Quality Assurance strategy, roadmap, governance framework, and continuous improvement initiatives to support business and IT objectives.
• Lead, develop, and manage a globally distributed QA organization, including onshore, offshore, and managed service resources, through effective hiring, onboarding, performance management, mentoring, and succession planning.
• Manage QA resource capacity, demand forecasting, and portfolio planning to ensure optimal support for project delivery, operational activities, and strategic initiatives.
• Lead quality assurance activities supporting application lifecycle management and change management processes, including enhancements, upgrades, patches, releases, system implementations, and production support changes, ensuring appropriate testing, risk assessment, validation, and business readiness prior to deployment.
• Manage QA operating budgets, software licensing, vendor spend, and investment planning while identifying opportunities to improve efficiency and maximize return on investment.

Skills

Leadership

QA Leadership

Automation testing

AI testing

Copilot AI

Analytics

Innovation

Education

Bachelor’s degree in IT/CS/Engineering

10+ years QA/Delivery

Global teams

SDLC & Agile knowledge

Vendor management

Tools

Azure DevOps (ADO)

Jira

ServiceNow

Job description

Church & Dwight is seeking an IT QA Manager to lead the enterprise Quality Assurance function, including strategy, governance, and testing transformation initiatives. This role oversees a globally distributed team and managed service partners, ensuring delivery quality, regulatory compliance, and continuous improvement.

The position partners closely with PMO, Architecture, Infrastructure, Security, Global Quality, Business stakeholders, and external vendors to drive scalable quality practices,