Hybrid IT Operations & SAP Specialist

Versique; Wayzata (MN); Hybride; USD 69 000 - 83 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

Accident/critical illness insurance

MN ESST

MN PFML

401(k) with company match

Résumé du poste

Versique is seeking an IT Operations & SAP Specialist in Wayzata, MN, offering hybrid work. You will act as the primary liaison for outsourced IT support, oversee vendor performance, monitor infrastructure, and ensure operational continuity across enterprise applications.

The role partners with business stakeholders, manages licenses and access, drives security and compliance, and contributes to change management and IT projects.

Qualifications

• 5+ years in IT operations or systems administration.
• Experience supporting enterprise business applications.
• Experience coordinating IT operations with vendors.
• Understanding of information security and compliance.
• Strong communication and documentation skills.

Responsabilités

• Oversee third-party IT support providers to ensure timely resolution of issues.
• Monitor service levels, infrastructure performance, system availability, and metrics.
• Support administration, configuration, maintenance, and optimization of enterprise applications.
• Serve as internal liaison for IT operations, user access, software licensing, and compliance.
• Manage vendors, contracts, invoices, renewals, and service performance.
• Coordinate hardware, software, and device procurement, deployment, and inventory.
• Support onboarding, offboarding, and access management processes.
• Maintain documentation for assets, processes, licenses, and vendor relationships.
• Partner with leaders to identify technology needs and improve operational controls.
• Ensure practices align with cybersecurity, privacy, and audit requirements.
• Participate in technology projects, upgrades, and change initiatives.

Connaissances

IT operations

Vendor management

Systems administration

Enterprise applications

Information security

Documentation

Cross-functional collaboration

Change management

End-user support

Formation

Bachelor’s degree in information technology, Computer Science, Business Administration, or related field

Description du poste

Versique is seeking an IT Operations & SAP Specialist in Wayzata, MN, offering hybrid work. You will act as the primary liaison for outsourced IT support, oversee vendor performance, monitor infrastructure, and ensure operational continuity across enterprise applications.

The role partners with business stakeholders, manages licenses and access, drives security and compliance, and contributes to change management and IT projects.