Hybrid IT Network & VoIP Engineer

DCI Donor Services; Nashville (TN); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Up to 184 hours PTO first year

Up to 72 hours sick time first year

Medical plans PPO or HDHP

Dental and Vision Coverage

403(b) plan with matching

Life Insurance & AD&D

Wellness Program

Phone stipend

Discounts on home/auto/renter/pet

Cell phone discounts

Job summary

DCI Donor Services in Nashville is seeking an IT Network and Telephony Engineer to design, secure, and administer the organization’s IT network and VoIP systems. The role focuses on maintaining performance, reliability, and security across routers, switches, firewalls, VPNs, and SBCs.

The ideal candidate will bring 7+ years in network admin and IT security, 5+ years in VoIP, and experience in healthcare or nonprofit environments. A hybrid arrangement in Nashville, TN is offered.

Qualifications

• Bachelor’s degree in information security, Computer Science, or related field (or equivalent work experience)
• 7+ years of hands-on experience in network administration & IT Security
• 5+ years of experience managing VoIP systems and telephony infrastructure
• Experience in the healthcare or nonprofit sector is a plus, particularly in a regulated environment such as an OPO
• Strong knowledge of networking protocols; Cisco hardware; firewall/IDS/IPS/VPNs; VoIP infrastructure; monitoring tools

Responsibilities

• Design, configure, and maintain LAN/WAN infrastructure, including routers, switches, wireless access points, load balancers, and firewalls.
• Implement and manage VLANs, routing protocols, and QoS to optimize network performance.
• Monitor network performance and troubleshoot issues.
• Maintain network documentation, topology diagrams, and configuration records.
• Network security controls: firewalls, VPNs, IDS/IPS; manage security incidents.
• VoIP administration: call routing, voicemail, conferencing, auto attendants.
• Configure SBCs, SIP trunks, and telephony gateways; monitor call quality.
• Coordinate with providers/vendors to resolve outages; ensure VoIP security.
• Monitoring, reporting: track system health; capacity planning; logs/reports.

Skills

IT Networking

IT Security

VoIP Administration

Problem Solving

Communication

Education

Bachelor’s degree in information security, CS, or related field

Tools

Cisco hardware

Firewalls

IDS/IPS

VPNs

VoIP infrastructure

Wireshark

SolarWinds

Job description

DCI Donor Services in Nashville is seeking an IT Network and Telephony Engineer to design, secure, and administer the organization’s IT network and VoIP systems. The role focuses on maintaining performance, reliability, and security across routers, switches, firewalls, VPNs, and SBCs.

The ideal candidate will bring 7+ years in network admin and IT security, 5+ years in VoIP, and experience in healthcare or nonprofit environments. A hybrid arrangement in Nashville, TN is offered.