Hybrid IT Manager: Enterprise Tech & AI Enablement

Aqueduct Technologies Inc.; Canton (MA); Hybrid; USD 110,000 - 130,000; Full time

Benefits offered by this job

Discretionary bonus

Job summary

Aqueduct Technologies Inc. seeks an IT Manager – Enterprise Technology to lead our internal technology environment. The role blends hands‑on delivery with strategic planning, supervising enterprise IT operations, cloud platforms, and AI initiatives.

You will collaborate with Engineering, Security, Managed Services, and vendors to enable productivity, security, and growth while personally executing core initiatives and supporting office tech in a hybrid Canton, MA setting.

Qualifications

• Bachelor's degree or equivalent experience in IT, CS, or related field.
• 7+ years of progressive IT experience supporting enterprise technology environments.
• Experience administering Microsoft 365 and Azure environments.
• Strong knowledge of endpoint management, identity, cloud technologies, networking, and modern workplace solutions.
• Experience supporting enterprise business applications and SaaS platforms.
• Experience supporting corporate office technology, workplace collaboration tools, and vendor‑managed technology services.
• Excellent troubleshooting, organizational, communication, and project management skills.
• Ability to balance day‑to‑day operational responsibilities with longer‑term technology initiatives.

Responsibilities

• Own the day‑to‑day operation of Aqueduct's internal technology environment.
• Deliver reliable, responsive technology support for employees across the organization.
• Manage endpoint lifecycle, onboarding/offboarding, workplace technology, and corporate technology environment.
• Develop and maintain operational documentation, standards, and procedures.
• Continuously improve the employee technology experience through process improvement and automation.
• Administer and support Microsoft cloud environment and core technology platforms.
• Coordinate with internal teams and external vendors to ensure reliable technology services.
• Support technology projects that improve productivity, collaboration, and efficiency.
• Evaluate and recommend technologies that align with business objectives.
• Help drive adoption of AI and modern workplace technologies across the organization.
• Partner with business leaders to identify opportunities to improve productivity through technology.
• Support business application integrations and automation initiatives.
• Promote user adoption through education and ongoing support.
• Execute internal technology initiatives aligned with company priorities.
• Ensure internal technology services remain aligned with security, governance, and operational standards.
• Participate in technology planning, change management, and continuous improvement initiatives.
• Maintain technology documentation, asset management, and operational best practices.
• Own lifecycle management of internal technology assets, including procurement, inventory, deployment, and secure disposal.

Skills

Troubleshooting

Organizational skills

Communication skills

Project management

Endpoint management

Identity and cloud technologies

Education

Bachelor's degree in Information Technology, Computer Science, Business, or equivalent experience

Tools

Microsoft 365

Azure

Job description

Aqueduct Technologies Inc. seeks an IT Manager – Enterprise Technology to lead our internal technology environment. The role blends hands‑on delivery with strategic planning, supervising enterprise IT operations, cloud platforms, and AI initiatives.

You will collaborate with Engineering, Security, Managed Services, and vendors to enable productivity, security, and growth while personally executing core initiatives and supporting office tech in a hybrid Canton, MA setting.