Hybrid IT Manager, Enterprise Tech & AI

Aqueduct Technologies, Inc.; Canton (MA); Hybrid; USD 110,000 - 130,000; Full time

Job summary

Aqueduct Technologies, Inc. seeks an IT Manager - Enterprise Technology to lead and hands‑on manage Aqueduct's internal technology environment from Canton, MA. You will oversee IT operations, Microsoft cloud platforms, AI initiatives, and employee tech experience in a hybrid, on‑site setting.

You will partner with engineering, security, and vendors to ensure productivity, security, and growth while personally executing many initiatives and maintaining documentation and best practices.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Business, or equivalent experience
• 7+ years of progressive IT experience supporting enterprise technology environments
• Experience administering Microsoft 365 and Azure environments
• Strong knowledge of endpoint management, identity, cloud technologies, networking, and modern workplace solutions
• Experience supporting enterprise business applications and SaaS platforms
• Experience supporting corporate office technology, workplace collaboration tools, and vendor‑managed technology services
• Excellent troubleshooting, organizational, communication, and project management skills
• Ability to balance day‑to‑day operational responsibilities with longer‑term technology initiatives

Responsibilities

• Own the day‑to‑day operation of Aqueduct's internal technology environment
• Deliver reliable, responsive technology support for employees across the organization
• Manage endpoint lifecycle, employee onboarding and offboarding, workplace technology, and the day‑to‑day operation of Aqueduct's corporate technology environment
• Develop and maintain operational documentation, standards, and procedures
• Continuously improve the employee technology experience through process improvement and automation
• Administer and support the organization's Microsoft cloud environment and core technology platforms
• Coordinate with internal technical teams and external vendors to ensure reliable technology services and support critical facility technologies
• Support technology projects that improve business productivity, collaboration, and operational efficiency
• Evaluate and recommend technologies that align with business objectives

Skills

IT leadership

Microsoft 365

Azure

Endpoint management

Identity management

Cloud technologies

SaaS platforms

Vendor management

Project management

Communication skills

Education

Bachelor's degree

Tools

Microsoft Copilot

OpenAI

Job description

Aqueduct Technologies, Inc. seeks an IT Manager - Enterprise Technology to lead and hands‑on manage Aqueduct's internal technology environment from Canton, MA. You will oversee IT operations, Microsoft cloud platforms, AI initiatives, and employee tech experience in a hybrid, on‑site setting.

You will partner with engineering, security, and vendors to ensure productivity, security, and growth while personally executing many initiatives and maintaining documentation and best practices.