Hybrid IP Patent Operations Manager

Cooley; Chicago (IL); Hybrid; USD 130,000 - 195,000; Full time

Job summary

Cooley LLP is seeking an IP US Patent Manager to support the Patent Prosecution and Counseling practice. The role focuses on client service, workflow optimization, and risk management for the US Filing Specialist team, with emphasis on efficiency, metrics, and training.

You will oversee daily operations, coach Supervisors and Leads, manage staffing for special projects, and collaborate with cross-functional client service managers to ensure high-quality service and timely delivery.

Qualifications

• 5+ years’ experience in an IP-related role.
• Project management experience.
• Bachelor’s Degree in a related field or equivalent.
• Supervisory experience in a professional services or law firm environment.
• Experience researching IP statuses and PTO databases such as USPTO systems.

Responsibilities

• Provide leadership and operational oversight for the USFS team.
• Actively manage caseloads, assignments, workload and capacity to meet deadlines and quality standards.
• Develop metrics to drive team performance and service offerings.
• Ensure timely entry of billable time and maintain profitability.
• Collaborate with IP practitioners and other managers on client service initiatives.

Skills

Project management

Team leadership

Attention to detail

Communication

Time management

Education

Bachelor’s Degree

Tools

Microsoft Office

iManage

Job description

Cooley LLP is seeking an IP US Patent Manager to support the Patent Prosecution and Counseling practice. The role focuses on client service, workflow optimization, and risk management for the US Filing Specialist team, with emphasis on efficiency, metrics, and training.

You will oversee daily operations, coach Supervisors and Leads, manage staffing for special projects, and collaborate with cross-functional client service managers to ensure high-quality service and timely delivery.