Hybrid Insurance Contracting Specialist

Integrity; Harrisburg (Dauphin County); Hybrid; USD 30,000 - 39,000; Full time

Job summary

Integrity, a leading distributor of life, health and wealth insurance products, seeks a Contracting Specialist I to support agents and agencies contracting with carriers. You will manage electronic documents, ensure filing accuracy, and maintain data integrity across CRM and proprietary systems in a hybrid Harrisburg setting.

In this role you will collaborate with sales, new business, and commission teams, handle contracting links, provide agent support by phone and email, and ensure compliance

Qualifications

• High school diploma or GED required; college preferred.
• 4–6 years customer service or administrative experience, insurance preferred.
• Proficient in Word, Excel, PowerPoint, Outlook; ability to learn new software quickly.

Responsibilities

• Process contracting paperwork with carriers, including licensing and appointments.
• Maintain and audit CRM data with confidentiality (PHI, HIPAA).
• Track contract status and resolve inconsistencies or missing data.
• Provide agent support via phone and email; educate partners on contracting guidelines and processes.
• Train new hires and cross-train current staff as needed.
• Coordinate with sales, new business, and commission teams to ensure efficient operations.
• Prepare and enter data into databases; manage internal files.
• Complete Ready to Sell reports and maintain records of licenses and state appointments.

Skills

Microsoft Office

Data entry

Attention to detail

Communication skills

Regulatory compliance

HIPAA compliance

Team collaboration

Education

High School Diploma or GED

Tools

CRM systems

Proprietary systems

Job description

Integrity, a leading distributor of life, health and wealth insurance products, seeks a Contracting Specialist I to support agents and agencies contracting with carriers. You will manage electronic documents, ensure filing accuracy, and maintain data integrity across CRM and proprietary systems in a hybrid Harrisburg setting.

In this role you will collaborate with sales, new business, and commission teams, handle contracting links, provide agent support by phone and email, and ensure compliance