Hybrid Inside Sales Rep - Equipment Rentals

Xylem; Lakeland (FL); Hybrid; USD 48,000 - 56,000; Full time

Job summary

Xylem is seeking an Inside Sales Representative to grow revenue by managing inbound and outbound sales activities, supporting field sales, and delivering exceptional customer service. The ISR will handle equipment rental quotes, pricing, and coordination with branch teams to ensure a seamless customer experience.

The role reports to the regional sales manager and emphasizes fleet utilization, profitability targets, and Salesforce-driven processes across multiple branches in the region.

Qualifications

• Bachelor’s degree preferred or equivalent experience.
• 2–5 years in inside sales, customer service, or equipment rental.
• Experience in construction, industrial, or specialty rental is a plus.

Responsibilities

• Respond to inbound inquiries via phone, email, and web requests.
• Generate quotes and convert opportunities to rental contracts.
• Support field sales, manage pipeline, and update CRM records.
• Collaborate with branches and OSRs to maximize revenue.

Skills

Inside sales

Customer service

CRM Salesforce

Education

Bachelor’s degree or equivalent experience

Tools

Salesforce

Microsoft Office

Job description

Xylem is seeking an Inside Sales Representative to grow revenue by managing inbound and outbound sales activities, supporting field sales, and delivering exceptional customer service. The ISR will handle equipment rental quotes, pricing, and coordination with branch teams to ensure a seamless customer experience.

The role reports to the regional sales manager and emphasizes fleet utilization, profitability targets, and Salesforce-driven processes across multiple branches in the region.