Hybrid Inside Sales Rep – Account Management

Basler AG; Exton (PA); Hybrid; USD 46,000 - 70,000; Full time

Job summary

Basler AG, with US headquarters in Exton, PA, is seeking an Account Representative- Inside Sales to drive business development, manage customer relationships, and support the full sales cycle using Salesforce. The role blends remote work with time at the Exton, PA office in a hybrid setup.

The ideal candidate has 0–2 years in related roles, a four-year degree, and a technical interest in automation and machine vision.

Qualifications

• 0-2 years of experience in inside sales, business development, account management, technical sales, customer success, customer support, or related customer-facing roles.
• Four-year college degree highly preferred.
• Technical aptitude with an interest in industrial automation, machine vision, computer vision, imaging technology, sensors, cameras, and manufacturing technology.
• Basic knowledge of computer hardware and software operating systems.
• Takes ownership of problems and opportunities and sees them through to successful resolution.
• Possesses a strategic mindset and a strong sense of urgency.
• Driven to succeed and has the ability and inclination to pursue new business ("Hunter" mentality).
• Ability to adapt and take on new tasks and responsibilities with a positive attitude and growth mindset.

Responsibilities

• Generate B2B sales revenue by managing and growing existing customer accounts, identifying new business opportunities, performing outbound prospecting via phone and email, and converting inbound leads into sales opportunities.
• Effectively stay on top of and handle incoming customer support issues
• Maintain knowledge of Basler products, applications and competitive products
• Develop sufficient application knowledge to assist customers and effectively sell Basler products and solutions
• Develop the ability to understand who our target customers are and what projects are viable to pursue so that time and resources are spent wisely
• Manage inbound lead generation pipeline through Salesforce CRM, ensuring timely follow-up, pipeline development, and lead qualification.
• Work with the Partner Manager to ensure that leads are fairly distributed between Channel Partners
• Develop expertise and discipline regarding the use of Salesforce.com in order to ensure that customer and market information is accurate and opportunities are updated and maintained
• Effectively utilize support resources for consultative sales and revenue growth within Basler in the Americas and Basler headquarters in Germany as needed
• Own and maintain accurate customer, account, contact, and opportunity information within Salesforce CRM while supporting forecasting, quoting activities, and sales reporting.
• Collaborate with Application Engineers, Product Management, Customer Support, and Operations teams to develop and deliver complete machine vision and computer vision solutions.
• Participation in tradeshows as needed

Skills

Inside sales

Lead generation

Account management

Sales prospecting

CRM

Education

Four-year college degree

Tools

Salesforce CRM

Job description

Basler AG, with US headquarters in Exton, PA, is seeking an Account Representative- Inside Sales to drive business development, manage customer relationships, and support the full sales cycle using Salesforce. The role blends remote work with time at the Exton, PA office in a hybrid setup.

The ideal candidate has 0–2 years in related roles, a four-year degree, and a technical interest in automation and machine vision.