Hybrid Industrial Engineer — Retail Ops & Analytics

BJ's Wholesale Club, Inc.; Marlborough (MA); Hybrid; USD 79,000 - 106,000; Full time

Benefits offered by this job

Weekly Pay

Free BJ’s Memberships

Generous Paid Time Off

Flexible health benefits

401(k) with company match

Employee Stock Purchase Plan

Job summary

BJ’s Wholesale Club in Marlborough, MA is seeking a highly analytical Industrial Engineer to drive measurable improvements in sales performance, labor productivity, and operational efficiency across our stores and digital channels.

This role blends data analysis, process engineering, and cross-functional collaboration to translate business challenges into scalable, data-driven solutions, boosting member experience and throughput.

Qualifications

• Bachelor’s degree in Industrial Engineering, Operations Research, Supply Chain, or related field.
• Master’s degree preferred.
• Strong analytical skills with proficiency in SQL, Python, Excel, and data visualization tools.

Responsibilities

• Analyze and improve store and digital processes to increase sales conversion, basket size, and member retention.
• Conduct time and motion studies, develop labor standards, and recommend workflow improvements to increase throughput.
• Evaluate store operations including staffing models, checkout performance, inventory flow, merchandising execution, and fulfillment processes.
• Support optimization of digital order fulfillment, site/app workflows, and online purchase experience to reduce friction and improve efficiency.
• Use operational and member data to identify trends, root causes, and performance gaps.
• Build financial models and cost-benefit analyses to support recommendations and measure ROI.
• Apply Lean, Six Sigma, and continuous improvement methodologies to enhance speed, accuracy, and operational consistency.
• Partner with merchandising, marketing, IT, supply chain, and store operations teams to support execution of improvement initiatives.
• Track project milestones, measure KPI impact, and report progress to leadership.

Skills

SQL

Python

Excel

Tableau/Power BI

Lean Six Sigma

Analytical skills

Communication

Education

Bachelor’s degree in Industrial Engineering, Operations Research, or related field

Master’s degree preferred

Tools

Tableau

Power BI

Python (data analysis)

Job description

BJ’s Wholesale Club in Marlborough, MA is seeking a highly analytical Industrial Engineer to drive measurable improvements in sales performance, labor productivity, and operational efficiency across our stores and digital channels.

This role blends data analysis, process engineering, and cross-functional collaboration to translate business challenges into scalable, data-driven solutions, boosting member experience and throughput.