Hybrid Impound Coordinator - Remote Thu-Fri, Dallas-based

motorolasolutions; Dallas (TX); Hybrid; USD 42,000 - 48,000; Full time

Benefits offered by this job

Bonus plans

Medical/Dental/Vision

401K with Company Match

Paid Holidays

PTO (Paid Time Off)

Employee stock purchase plan

Parental & Family Leave

Job summary

Motorola Solutions in Dallas, TX is seeking an Impound Coordinator for a hybrid role (onsite 3 days, remote Thursdays & Fridays). You will handle nationwide collateral bailouts, liaise with impound lots, agents and clients, and maintain accounts using our proprietary systems.

The role emphasizes customer service, data entry, and coordination with repossession agents; no field travel is required. Candidates should have 1–2 years of impound experience and a high school diploma.

Qualifications

• High school diploma or equivalent required.
• 1 to 2 years of Impound related experience required.
• Legal authorization to work in the U.S. is required.

Responsibilities

• Review impound notices from clients.
• Coordinate repossession activities with agents.
• Review charges by impound lots for compliance with state/local laws.
• Manage the repossession process for lenders and work with client representatives.
• Proactively monitor accounts and address a variety of issues.
• Make phone contact with clients, agents and impound lots.
• Maintain effective communication with repossession agents, collections and other internal departments.
• Service inbound calls in accordance with guidelines provided.
• Properly document all account activity in the system of record.
• Utilize several internal/external business applications and technology to perform routine line of business activities.

Skills

G-Suite

MS Office

Communication

Negotiation

Attention to detail

Multi-tasking

Punctuality

Phone skills

Education

High school diploma

Job description

Motorola Solutions in Dallas, TX is seeking an Impound Coordinator for a hybrid role (onsite 3 days, remote Thursdays & Fridays). You will handle nationwide collateral bailouts, liaise with impound lots, agents and clients, and maintain accounts using our proprietary systems.

The role emphasizes customer service, data entry, and coordination with repossession agents; no field travel is required. Candidates should have 1–2 years of impound experience and a high school diploma.