Hybrid Identity Theft Protection Advisor

Zander Insurance Agency; Nashville (TN); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

Disability Insurance

HSA Contributions

Paid Time Off

Job summary

Zander Insurance in Nashville seeks an Identity Theft Specialist to guide clients through protection options and support identity-theft prevention. You will serve as the primary contact for inquiries and provide clear information while promoting comprehensive protection plans.

The role emphasizes strong communication, customer service experience, and the ability to manage calls, emails, and data updates in a fast-paced environment. Hybrid schedule with growth opportunities.

Qualifications

• Experience in customer service or sales.
• Strong written and verbal communication.
• Typing speed of at least 40 WPM and proficiency with MS Office.

Responsibilities

• Respond to requests for general information about Zander Identity Theft Protection.
• Sell and/or upgrade IDT Coverage and assist with enhancements for comprehensive coverage.
• Answer questions regarding possible data breaches.
• Handle inbound/outbound calls and respond to emails.

Skills

Customer service

Sales

Communication

Typing 40 WPM

MS Office

Hybrid work

Tools

Microsoft Office Suite

Job description

Zander Insurance in Nashville seeks an Identity Theft Specialist to guide clients through protection options and support identity-theft prevention. You will serve as the primary contact for inquiries and provide clear information while promoting comprehensive protection plans.

The role emphasizes strong communication, customer service experience, and the ability to manage calls, emails, and data updates in a fast-paced environment. Hybrid schedule with growth opportunities.