Hybrid HVAC Operations Manager – Field & Dispatch Lead

Joyi Holdings LLC; Seattle (WA); Hybrid; USD 100,000 - 150,000; Full time

Benefits offered by this job

401(k) match

Health, Dental, Vision

Uniforms provided

Career advancement

Paid holidays & PTO

Training & development

Tools & boots allowance

Company truck

Job summary

One Hour Heating and Air Conditioning - A Growing HVAC Startup in Seattle, WA is seeking a Lead HVAC Technician/Operations Manager to lead field operations and oversee backend processes.

This hybrid role blends hands-on service with dispatch, logistics, inventory, training, and customer success; report to the Owner; requires 5+ years residential HVAC experience, EPA 608, and valid WA license; salary range $100,000–$150,000 with 401(k) match and comprehensive benefits.

Qualifications

• Minimum 5 years of verifiable, hands-on residential HVAC service experience.
• EPA 608 Certification (Universal preferred).
• WA Electrical License 06A (preferred).
• Seattle Journeyman Refrigeration Mechanic License (preferred).
• WA Driver's License with clean record.

Responsibilities

• Lead from the field and oversee backend operations.
• Hybrid role: hands-on HVAC work plus operations leadership (dispatch, logistics, inventory, training, scheduling, customer success).
• Report directly to the Owner and help scale the business from the ground up.
• Oversee daily field operations and technician dispatching.
• Perform advanced diagnostics and complex residential HVAC service and installations.
• Manage inventory, parts orders, fleet, tools, and job costing.
• Mentor junior techs and enforce safety and quality standards.
• Assist with hiring, onboarding, and team training.

Skills

Residential HVAC experience

Leadership

Hybrid role understanding

WA driver's license

ServiceTitan familiarity

Tools

ServiceTitan

Dispatch software

Job description

One Hour Heating and Air Conditioning - A Growing HVAC Startup in Seattle, WA is seeking a Lead HVAC Technician/Operations Manager to lead field operations and oversee backend processes.

This hybrid role blends hands-on service with dispatch, logistics, inventory, training, and customer success; report to the Owner; requires 5+ years residential HVAC experience, EPA 608, and valid WA license; salary range $100,000–$150,000 with 401(k) match and comprehensive benefits.