Hybrid Graduate Programs Services Manager - MS in SCM

Arizona State University; United States; Hybrid; USD 50,000 - 55,000; Full time

Job summary

Arizona State University’s W. P. Carey School of Business seeks a Graduate Programs Student Services Manager to support MS in Supply Chain Management programs across West Valley and online platforms.

You will coordinate academic advising, events, budget processes, and student communications to enhance retention and success. The role may require occasional Tempe campus work for trainings and meetings; the successful candidate will manage day-to-day operations with professionalism and

Qualifications

• Bachelor's degree and five years of experience or equivalent combination.
• Master's degree in business, education, higher education administration, or related field preferred.
• Experience advising graduate or professional students in a higher education environment.
• Experience managing graduate programs, curriculum administration, scheduling, and budgeting.
• Experience working with international student populations.

Responsibilities

• Provides advanced academic advising for MS in Supply Chain Management students at West Valley campus and online.
• Serves as subject matter expert for program operations, policies, curriculum requirements, and operational practices.
• Oversees student progress, degree completion, curriculum requirements, and iPOS processes.
• Manages advising to ensure curriculum completion and adherence to policies; assists students facing academic issues.
• Plans, implements, and evaluates orientation, academic programming, and graduation activities.
• Develops and manages student communications through presentations, newsletters, and class announcements.
• Collaborates with student leaders to plan program events and engage students.
• Works with admissions and recruiting leadership on communications and events.

Skills

Student advising

Program operations

Budget management

Communication skills

Diversity experience

Education

Bachelor's degree

Master's degree in business, education, higher education administration, or related field

Tools

PeopleSoft

Canvas

MS Office

Job description

Arizona State University’s W. P. Carey School of Business seeks a Graduate Programs Student Services Manager to support MS in Supply Chain Management programs across West Valley and online platforms.

You will coordinate academic advising, events, budget processes, and student communications to enhance retention and success. The role may require occasional Tempe campus work for trainings and meetings; the successful candidate will manage day-to-day operations with professionalism and