Hybrid Forward-Deployed AI Engineer: Scale Generative AI

American Express; New York (NY); On-site; USD 104,000 - 175,000; Full time

Benefits offered by this job

Competitive base salaries

Bonus incentives

6% Company Match on retirement savings

Financial coaching and well-being

Comprehensive medical, dental, vision,

Flexible working model

Parental leave

Wellness centers

Counseling support

Career development

Job summary

American Express is seeking a Forward Deployed AI Engineer (AI Engineer III) to partner with business, product, and engineering teams in identifying high-value AI opportunities and delivering trusted, secure generative AI solutions from discovery through production scaling and adoption.

The role requires 3+ years delivering software or digital products, strong communication, and hands-on experience with AI-enabled systems and enterprise integrations, with a focus on measurable outcomes and

Qualifications

• 3+ years of experience delivering software, technical solutions, or digital products in an engineering, architecture, or technical consulting capacity.
• Proven ability to take an ambiguous business or user problem through discovery, implementation, and measurable validation.
• Experience using coding agents in a structured engineering workflow, including specification-driven development, context management, iterative implementation, and reusable knowledge repositories.
• Software engineering fluency with the ability to contribute directly to applications, integrations, services, or technical prototypes.
• Experience in at least one relevant domain such as mobile, web, backend services, APIs, distributed systems, platform engineering, workflow orchestration, or cloud-native development.
• Strong end-to-end systems reasoning, including identifying constraints and leverage points and connecting technical decisions to business outcomes.
• Excellent communication and stakeholder-partnership skills, including explaining technical concepts, constructively challenging approaches, and influencing without direct authority.
• Ability to define a longer-term direction and sequence incremental solutions that build toward it.
• Employment eligibility to work with American Express in the United States is required; visa sponsorship will not be pursued.

Responsibilities

• Work with business units, product teams, and engineering to identify high-value opportunities and translate challenges into clear value propositions.
• Build working solutions using Generative AI, agentic systems, and intelligent automation.
• Advance opportunities from discovery through proof of value, production scaling, and adoption.
• Drive measurable outcomes by aligning with security, reliability, and responsible AI requirements.
• Collaborate with engineers to deploy reliable software and transition to long-term ownership.
• Define a longer-term direction and sequence practical near-term solutions.

Skills

Communication

Stakeholder management

Systems thinking

Education

Bachelor's degree in computer science, engineering, or related field

Tools

Generative AI

Agentic systems

Intelligent automation

Retrieval-augmented generation

Vector databases

Tool calling

Model context protocols

Knowledge retrieval

Temporal

LangGraph

LangChain

LlamaIndex

Job description

American Express is seeking a Forward Deployed AI Engineer (AI Engineer III) to partner with business, product, and engineering teams in identifying high-value AI opportunities and delivering trusted, secure generative AI solutions from discovery through production scaling and adoption.

The role requires 3+ years delivering software or digital products, strong communication, and hands-on experience with AI-enabled systems and enterprise integrations, with a focus on measurable outcomes and