Hybrid Financial Aid Manager - Loans & Work-Study

Georgetown University; Washington (District of Columbia); Hybrid; USD 44.000 - 73.000; Vollzeit

Benefits dieser Stelle

Hybrid work schedule

Georgetown benefits package

Zusammenfassung

Georgetown University’s Financial Aid Office seeks a Manager of Financial Aid Loans and Work-Study to oversee federal work-study and loan programs, counsel students and families, and administer scholarships, loans, and work programs. The role will cross-train across programs and support outreach initiatives while ensuring compliance with applicable laws and policies.

The position manages a large caseload, processes applications promptly, and collaborates with multiple departments.

Qualifikationen

• Bachelor's degree and financial counseling, customer service, and administrative experience required.
• Commitment to continuous quality improvement and customer service.
• Thorough understanding of federal, state, and financial aid programs.

Aufgaben

• Manage a large active caseload and process financial aid applications.
• Counsel students and administer dollars related to scholarships, loans, and work programs.
• Review emergency circumstances and monitor enrollment status.
• Ensure compliance with laws and university policies.

Kenntnisse

Financial counseling

Customer service

Administrative experience

Data analysis

Communication

Ausbildung

Bachelor's degree

Tools

Banner

Formstack

Web apps

COGNOS

Jobbeschreibung

Georgetown University’s Financial Aid Office seeks a Manager of Financial Aid Loans and Work-Study to oversee federal work-study and loan programs, counsel students and families, and administer scholarships, loans, and work programs. The role will cross-train across programs and support outreach initiatives while ensuring compliance with applicable laws and policies.

The position manages a large caseload, processes applications promptly, and collaborates with multiple departments.