Hybrid Fiber Field Ops & Projects Lead

AT&T; West Des Moines (IA); Hybrid; USD 80,000 - 120,000; Full time

Job summary

Forged Fiber in Des Moines/West Des Moines area seeks a Field Support Administrator to plan, coordinate, and support restoration, maintenance, and deployment of outside plant fiber infrastructure. You will manage multiple projects from initiation to invoicing, ensure compliance with USDA RUS standards and safety, and collaborate with Engineering, Operations, and contractors.

The role requires 4+ years in OSP/ISP construction, strong communication, and willingness to travel 30–40% with a valid

Qualifications

• 4+ years of experience in OSP/ISP construction, engineering support, or project coordination.
• Experience with fiber network deployments (FTTx, GPON) preferred.
• Proven experience supporting or managing construction projects.
• Strong knowledge of Underground, buried, and aerial fiber construction, OSP/ISP infrastructure, engineering prints, schematics, and specifications.
• Familiarity with central office configurations, switching, and routing (preferred).
• Working knowledge of construction codes, regulations, and compliance standards.
• Strong organizational and multitasking abilities.
• Excellent communication and stakeholder coordination skills.
• Attention to detail and problem-solving capability.
• Ability to work independently and in fast-paced environments.
• Ability to travel 30–40%.
• Valid driver’s license with satisfactory driving record.

Responsibilities

• Coordinate with Field Operations and contractors to support project planning, execution, and restoration efforts.
• Manage multiple concurrent projects from initiation through invoicing/completion.
• Ensure project activities align with timelines, scope, and company standards.
• Conduct site visits to monitor construction progress and verify quality of work performed by internal teams and contractors.
• Ensure compliance with engineering designs, specifications, and safety standards.
• Inspect OSP work prints and construction activities for accuracy and adherence to standards.
• Partner with Engineering to ensure designs are accurately implemented in the field.
• Review engineering work prints, standards documentation, and installation procedures.
• Provide field feedback to improve design effectiveness and constructability.
• Review and approve contractor invoices for accuracy and completeness.
• Support contract compliance and vendor performance oversight.
• Assist with tracking project costs and identifying discrepancies.
• Maintain accurate project records and documentation in applicable systems.
• Provide timely and accurate updates on project status, risks, and issues.
• Document and report on deficiencies, quality issues, and corrective actions.
• Act as a liaison between Engineering, Operations, contractors, and project managers.
• Proactively identify and resolve project issues and escalations.
• Provide regular feedback to internal teams and external partners.
• Ensure all work complies with USDA RUS standards, regional construction practices, and ForgedFiber37 requirements.
• Maintain working knowledge of engineering standards, safety regulations, and construction procedures.
• Monitor site housekeeping and overall project compliance.

Skills

OSP/ISP construction experience

FTTx/GPON deployment

Project coordination

Fiber construction knowledge

CO configurations

Regulatory compliance

Organizational skills

Stakeholder communication

Attention to detail

Independent work

Travel readiness

Driver's license

Education

Bachelor’s degree in Construction Management, Engineering, or Telecommunications (or equivalent work experience)

Job description

Forged Fiber in Des Moines/West Des Moines area seeks a Field Support Administrator to plan, coordinate, and support restoration, maintenance, and deployment of outside plant fiber infrastructure. You will manage multiple projects from initiation to invoicing, ensure compliance with USDA RUS standards and safety, and collaborate with Engineering, Operations, and contractors.

The role requires 4+ years in OSP/ISP construction, strong communication, and willingness to travel 30–40% with a valid