Hybrid Facility Maintenance & Vendor Coordinator

Lifelong Learning Administration Co; Lancaster (CA); Hybrid; USD 37,000 - 59,000; Full time

Job summary

Lifelong Learning Administration Corporation in Lancaster, CA is seeking a Maintenance Associate to handle calls and emails requesting repairs, source local vendors, and coordinate with site leadership to ensure repairs are completed.

The role offers a hybrid work arrangement with on-site responsibilities. Requires strong customer service, data entry, and MS Office skills. Travel may be required to expand knowledge of facilities.

Qualifications

• High School Diploma or GED required.
• Strong customer service and communication skills.
• Experience with facilities operations or maintenance is a plus.

Responsibilities

• Answers and responds to inbound calls and emails, gathering details about maintenance work orders.
• Provides excellent customer service with a helpful attitude.
• Set up repair appointments for callers.
• Tracks work orders, updates status, and communicates completion to leadership.
• Performs data entry and maintains documentation for Facilities Operations and Maintenance.
• Uses Zendesk for maintenance tracking and sources vendors from Angie's List or similar lists.
• Maintains logs of calls/emails and generates reports to identify recurring issues.
• Builds and maintains vendor lists and negotiates terms for services.
• Coordinates safety inspections and follows up on actions.
• Negotiates and reviews invoices with finance and vendors; occasional travel may be required.
• Participates in team meetings and adheres to attendance policies.

Skills

Customer service

Attention to detail

Communication skills

Multitasking

Data entry

Problem solving

Education

High School Diploma or GED

Tools

MS Word

MS Excel

Zendesk

Angie's List

Email management

Job description

Lifelong Learning Administration Corporation in Lancaster, CA is seeking a Maintenance Associate to handle calls and emails requesting repairs, source local vendors, and coordinate with site leadership to ensure repairs are completed.

The role offers a hybrid work arrangement with on-site responsibilities. Requires strong customer service, data entry, and MS Office skills. Travel may be required to expand knowledge of facilities.