Hybrid ETL Production Support Engineer (Onsite 3d/wk)

Matlen Silver; Charlotte (NC); Hybrid; USD 83,000 - 90,000; Full time

Job summary

Matlen Silver is actively recruiting for an ETL Production Support Engineer Consultant to join our client's production support team in Charlotte, NC. You will provide frontline technical support for ETL/ELT processes, incident management, deployments, operational readiness, and production governance across the U.S.

This role operates in a hybrid model with 3 days onsite per week at the Uptown Charlotte office.

Qualifications

• Experience with ETL/ELT concepts and data integration platforms.
• Hands-on UNIX/Linux scripting and basic commands.
• Strong SQL, APIs, and cloud/on-prem data platforms (AWS/Azure/Snowflake, Oracle/Teradata/SQL Server).
• Experience with incident management and RCA.

Responsibilities

• Monitor and triage ETL issues and coordinate with support teams.
• Perform root cause analysis and report status to stakeholders.
• Identify monitoring and stability improvements for faster root-cause determination.
• Troubleshoot with advanced queries and scripting.
• Support releases, upgrades, and infrastructure changes with cross-team coordination.
• Restore services promptly and communicate progress to partners.

Skills

Informatica PowerCenter

CDI Deployment

Unix/Linux

SQL Databases

APIs

AWS

Azure

Snowflake

Autosys

Log Analysis

RCA

Splunk

Dynatrace

ServiceNow

Tools

Autosys

ServiceNow

Splunk

Dynatrace

Job description

Matlen Silver is actively recruiting for an ETL Production Support Engineer Consultant to join our client's production support team in Charlotte, NC. You will provide frontline technical support for ETL/ELT processes, incident management, deployments, operational readiness, and production governance across the U.S.

This role operates in a hybrid model with 3 days onsite per week at the Uptown Charlotte office.