Hybrid Enterprise Systems Manager - ERP & Optimization

Brailsford & Dunlavey; Chicago, Northern (IL, KY); Hybrid; USD 150,000 - 180,000; Full time

Job summary

Brailsford & Dunlavey (B&D) is seeking an Enterprise Systems Administration Manager to partner across Finance, HR, Project Delivery, and Ops. You will translate business requirements into system configurations and governance across Workday, ADP, Entra ID, and 365.

Lead process design, governance, and data migration in integration initiatives while coordinating with vendors and IT. The role emphasizes business process transformation, ERP optimization, and enterprise reporting, with a hybrid work

Qualifications

• 8+ years of experience in business analysis, enterprise systems analysis, business process improvement, ERP administration, or related operational technology roles
• Experience documenting, analyzing, and redesigning business processes across multiple business functions
• Strong experience with business process mapping, workflow analysis, and future-state process design using tools including Microsoft Visio
• Experience translating business requirements into functional & technical system requirements
• Demonstrated ability to evaluate the organizational impacts of process and system changes across multiple business functions
• Experience serving as a liaison between business stakeholders and technical teams
• Understanding of enterprise reporting, operational workflows, and business systems architecture
• Ability to balance strategic thinking with practical execution and day-to-day operational support

Responsibilities

• Partner with business leaders to document, analyze, and improve current-state business processes across Finance, Human Resources, Business Development, Project Delivery, and Corporate Operations
• Facilitate business process mapping sessions and develop process documentation, workflows, decision trees, and standard operating procedures
• Design scalable future-state business processes that support organizational growth, operational efficiency, compliance requirements, and acquisition integration activities
• Identify process bottlenecks, inefficiencies, control gaps, and opportunities for automation
• Advise business stakeholders on process design best practices and operational governance frameworks
• Collaborate with leadership teams to align enterprise processes with strategic organizational objectives
• Assist in establishing enterprise process standards, governance practices, and process ownership models across business functions
• Conduct requirements gathering sessions and stakeholder interviews to understand operational challenges and future business needs
• Translate approved business process designs into enterprise system requirements, workflows, and configuration recommendations
• Support administration and optimization of enterprise platforms including Workday Financials, Projects, Adaptive Planning, Human Capital Management, ADP, Microsoft Entra ID, Microsoft 365, and related business applications
• Evaluate how business process changes impact enterprise systems, security models, reporting structures, and operational workflows
• Partner with IT and business leaders to ensure enterprise systems effectively support organizational goals and operational requirements
• Coordinate with implementation and support partners on system enhancements, issue resolution, releases, and configuration updates
• Participate in tenant management, testing coordination, release validation, and user acceptance testing activities
• Maintain system documentation, configuration records, and operational procedures
• Evaluate and prioritize system enhancement requests based on business value and organizational impact
• Assist with organizational change management efforts related to process and technology improvements
• Establish and support frameworks including but not limited to end-to-end, unit, and regression testing in partnership with third-party implementation partners and support firms including defect tracking and remediation efforts
• Serve as an escalation point for enterprise systems support issues including triage assessment
• Assist with end-user training, documentation, and change management efforts
• Develop training materials and process documentation supporting new systems and process initiatives
• Promote user adoption and effective utilization of enterprise platforms and reporting tools
• Support communication and stakeholder engagement efforts during system and process changes
• Establish and support governance processes for enterprise applications, master data management, security roles, workflow approvals, and reporting standards
• Assist in maintaining enterprise system documentation, process ownership models, and change management procedures
• Participate in enterprise systems governance councils and business process review initiatives
• Help ensure system configurations align with approved business policies, operational controls, and segregation-of-duties requirements
• Support audit, compliance, and internal control activities related to enterprise systems and business processes
• Support acquisition integration activities related to enterprise systems, business process alignment, and data migration efforts
• Assist with migration and normalization of financial, project, employee, and operational data from acquired organizations
• Coordinate data validation, reconciliation, testing, and business process alignment activities during integration projects
• Help establish standardized processes and reporting structures across newly integrated business units
• Establish and support frameworks including but not limited to end-to-end, unit, and regression testing in partnership with third-party implementation partners and support firms including defect tracking and remediation efforts
• Serve as an escalation point for enterprise systems support issues including triage assessment
• Assist with end-user training, documentation, and change management efforts
• Develop training materials and process documentation supporting new systems and process initiatives
• Promote user adoption and effective utilization of enterprise platforms and reporting tools
• Support communication and stakeholder engagement efforts during system and process changes
• Establish and support governance processes for enterprise applications, master data management, security roles, workflow approvals, and reporting standards
• Assist in maintaining enterprise system documentation, process ownership models, and change management procedures
• Participate in enterprise systems governance councils and business process review initiatives
• Help ensure system configurations align with approved business policies, operational controls, and segregation-of-duties requirements
• Support audit, compliance, and internal control activities related to enterprise systems and business processes
• Support acquisition integration activities related to enterprise systems, business process alignment, and data migration efforts
• Assist with migration and normalization of financial, project, employee, and operational data from acquired organizations
• Coordinate data validation, reconciliation, testing, and business process alignment activities during integration projects
• Help establish standardized processes and reporting structures across newly integrated business units

Skills

Enterprise systems administration

Business process analysis

ERP administration

Workday

ADP

Microsoft Entra ID

Microsoft 365

Automation opportunities

Education

Bachelor's degree in relevant field

Tools

Power BI

Tableau

Microsoft Visio

Job description

Brailsford & Dunlavey (B&D) is seeking an Enterprise Systems Administration Manager to partner across Finance, HR, Project Delivery, and Ops. You will translate business requirements into system configurations and governance across Workday, ADP, Entra ID, and 365.

Lead process design, governance, and data migration in integration initiatives while coordinating with vendors and IT. The role emphasizes business process transformation, ERP optimization, and enterprise reporting, with a hybrid work