Hybrid Enterprise Apps Analyst | Jira/Concur/DocuWare

Samsonite Latinoamérica; Mansfield (MA); Hybrid; USD 75,000 - 95,000; Full time

Benefits offered by this job

Development opportunities

Diverse and inclusive culture

Supportive work environment

Job summary

Samsonite Latinoamérica is looking for a Business Analyst in Mansfield, Massachusetts, to be the Subject Matter Expert on various applications, including Jira and DocuWare. The role includes supporting IT and Business stakeholders and requires experience in requirements gathering and applications administration. This hybrid position allows for four days on-site and one day remote. Candidates should have a Bachelor’s degree in Computer Science or a related field and at least two years of SQL experience.

Qualifications

• 2+ years of SQL experience; ability to read queries.
• Demonstrated experience in applications administration.
• Strong communication skills across diverse teams.

Responsibilities

• Serve as primary analyst for Jira, Concur, and DocuWare.
• Facilitate discovery sessions and document business processes.
• Develop test plans and support UAT and regression testing.

Skills

SQL experience

Requirements gathering

Incident/request management

Interpersonal communication

Proficiency in Microsoft Office Suite

Applications administration

Education

Bachelor’s degree in Computer Science or related field

Tools

Jira

Concur

DocuWare

Microsoft Office Suite

Visio

Job description

Samsonite Latinoamérica is looking for a Business Analyst in Mansfield, Massachusetts, to be the Subject Matter Expert on various applications, including Jira and DocuWare. The role includes supporting IT and Business stakeholders and requires experience in requirements gathering and applications administration. This hybrid position allows for four days on-site and one day remote. Candidates should have a Bachelor’s degree in Computer Science or a related field and at least two years of SQL experience.