Hybrid DSO Network Credentialing Specialist

Careington International Corporation; Frisco (TX); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Careington International Corporation, based in Frisco, TX, is seeking a Dental Network Support Specialist for a hybrid role with three days in the office and two from home. The position focuses on acting as a liaison for in-network DSOs and corporate dental groups across the U.S., with minimal travel.

You will manage provider contracts in Careington's CRM, build monthly rosters, educate DSOs on client plans or state regulations, and work with credentialing and network development teams to ensure

Qualifications

• Associate degree preferred.
• Microsoft Office (Excel, Word, Outlook, PowerPoint, Teams) experience required.
• Customer Service experience by phone is a must.
• Some travel may be required.

Responsibilities

• Main point of contact for all assigned Dental Service Organizations (provider groups).
• Speak with various contacts from DSO's from entry-level employees to C-level executive contacts.
• Manage provider contracts and data within Careington's proprietary CRM system.
• Build and send rosters on a monthly/bi-monthly basis.
• Maintain regular touch points with assigned DSOs through calls and emails.
• Educate DSO's on client plans or state regulation and notices.
• Work with DSO consultants to assist with credentialing and plan reviews.
• Possible periodic travel to provider offices or conferences.
• Member complaint and grievance handling for dental groups.
• Assist internal team with provider credentialing audits.
• Recruit DSOs into additional plans.
• Negotiate fee schedules.
• Upsell new products to DSOs.
• Work with all network development divisions including recruitment, credentialing, and provider relations to ensure smooth experience for DSOs

Skills

MS Office

Customer Service

Communication

Time Management

Education

Associate degree

Tools

Adobe Writer

Job description

Careington International Corporation, based in Frisco, TX, is seeking a Dental Network Support Specialist for a hybrid role with three days in the office and two from home. The position focuses on acting as a liaison for in-network DSOs and corporate dental groups across the U.S., with minimal travel.

You will manage provider contracts in Careington's CRM, build monthly rosters, educate DSOs on client plans or state regulations, and work with credentialing and network development teams to ensure