Hybrid Distribution Projects Lead

Manulife; Boston (MA); Hybrid; USD 62,000 - 103,000; Full time

Job summary

Manulife/Boston-based Distribution Division seeks a Distribution Project Specialist to manage small-to-moderately complex initiatives across Sales Technology, IT, Data, and Operations. You will translate business objectives into plans, drive execution, and coordinate cross-functional teams in a hybrid work environment.

Responsibilities include developing project plans, maintaining risk logs, and delivering on time.

Qualifications

• College degree or equivalent relevant business experience; typically 3 to 5 years supporting or managing business, technology-enabled, operations, or transformation projects.
• Demonstrated experience independently managing small-to-moderately complex projects or major workstreams within larger initiatives.
• Working knowledge of project planning, schedule management, dependency tracking, risk and issue management, decision management, governance, status reporting, and implementation readiness.
• Experience coordinating work across business and technical teams and maintaining accountability without direct authority.
• Ability to understand technology concepts, system interactions, data flows, and implementation dependencies sufficiently to manage business delivery; not an IT engineering or technical design role.
• Strong written, verbal, facilitation, and presentation skills, including the ability to summarize complex information for different audiences.
• Ability to identify deviations from plan, assess impact, develop practical options, and escalate appropriately.
• Strong attention to detail with the ability to manage competing priorities, deadlines, and multiple stakeholders.
• Financial services, insurance, or regulated-industry experience preferred.
• Experience with Salesforce, Agile or hybrid delivery, system implementations, integrations, testing, business readiness, and CAPM, PMP, Certified ScrumMaster, or comparable training is preferred.

Responsibilities

• Manage small-to-moderately complex Distribution projects and defined workstreams from planning through implementation and transition to ongoing support.
• Develop and maintain project plans, milestones, schedules, dependencies, decision logs, risk and issue logs, and accurate status reporting.
• Coordinate work across Distribution Sales Technology, Information Technology, Data, Operations, and other participating teams.
• Partner with business owners to establish project objectives, scope, deliverables, roles, responsibilities, success measures, and governance expectations.
• Facilitate project meetings; document decisions, actions, and accountabilities; and follow up with owners to maintain progress.
• Identify risks, issues, resource constraints, and cross-project dependencies early; assess business impact; and prepare practical options for resolution or escalation.
• Monitor progress against agreed scope and timelines and work with project teams to address deviations from plan.
• Provide clear and regular communication to project teams, stakeholders, sponsors, and management.
• Coordinate requirements, testing, implementation readiness, business readiness, operational handoffs, and post-implementation activities.
• Build sufficient understanding of Distribution processes, systems, data flows, and technology dependencies to manage technology-enabled initiatives effectively.
• Ensure prescribed project management methodologies, governance practices, documentation standards, and applicable project development life-cycle phases are followed.
• Support senior project leaders on larger, higher-risk, or more complex initiatives, with increasing project ownership as experience and organizational knowledge grow.

Skills

Project Management

Cross-Functional Coordination

Planning

Governance

Technology Fluency

Communication

Problem-Solving

Organization

Industry Knowledge

Agile

Education

College degree or equivalent

Tools

Salesforce

PMP

CAPM

Certified ScrumMaster

Job description

Manulife/Boston-based Distribution Division seeks a Distribution Project Specialist to manage small-to-moderately complex initiatives across Sales Technology, IT, Data, and Operations. You will translate business objectives into plans, drive execution, and coordinate cross-functional teams in a hybrid work environment.

Responsibilities include developing project plans, maintaining risk logs, and delivering on time.