Hybrid Digital Investigations Operations Coordinator

Protection Group International; San Diego (CA); Hybrid; USD 41,000 - 76,000; Full time

Benefits offered by this job

Life Assurance

Employee voucher £45/mo

25 days annual leave

Vitality Healthcare

Annual eye care

Gym membership

Flu vaccination

Hybrid work

Job summary

Protection Group International in the United States is seeking a six-month fixed-term role within Digital Investigations. You will support recruitment, onboarding, and DI operations, coordinate staff wellbeing, and uphold safety protocols.

Ideal candidates have experience in threat intelligence or related fields, understand confidentiality and OPSEC, and are comfortable leveraging AI tools. Strong communication and meticulous organisation are essential, with some onboarding support preferred.

Qualifications

• Operational or coordination experience within threat intelligence, investigations, OSINT, online safety or related industry.
• Understanding of investigative work requirements, including confidentiality, OPSEC and security vetting.
• Confidence with technology and willingness to adopt AI tools.
• Excellent written and verbal communication skills across all levels.
• Strong organisation and attention to detail, with discretion handling sensitive information.
• Experience supporting recruitment or onboarding (desirable).

Responsibilities

• Support DI recruitment with the internal recruiter and hiring managers, including candidate identification, CV sift and interview scheduling.
• Coordinate new joiners' onboarding schedules so inductions, system access and training are in place from day one.
• Coordinate the DI wellbeing offering for staff.
• Ensure child safety work protocols are in place, including access controls, secure device storage, and wellbeing screenings and advanced BPSS checks.
• Administer OPSEC processes, including research account and device registers and access records.
• Manage DI tooling administration, including licences, subscriptions, renewals and user access.
• Own the team's expense reporting for tooling, keeping spend accurate and aligned to active licences.
• Identify opportunities to use technology and AI to streamline administrative processes.

Skills

Operational coordination

OPSEC & security vetting

Tech minded with AI tools

Excellent communication

Organisation & attention to detail

Recruitment onboarding support

Job description

Protection Group International in the United States is seeking a six-month fixed-term role within Digital Investigations. You will support recruitment, onboarding, and DI operations, coordinate staff wellbeing, and uphold safety protocols.

Ideal candidates have experience in threat intelligence or related fields, understand confidentiality and OPSEC, and are comfortable leveraging AI tools. Strong communication and meticulous organisation are essential, with some onboarding support preferred.