Hybrid Development Operations Coordinator

CU System; Denver (CO); Hybrid; USD 60,000 - 62,000; Full time

Benefits offered by this job

Medical & Dental

Disability Insurance

Vision Insurance

Retirement Plans

FSAs

Parental Leave

Tuition Benefit

RTD EcoPass & Parking

Paid Holidays

Winter Break Week

CU Advantage

Job summary

The CU System Office of Advancement in Denver seeks a Development Operations Assistant to provide proactive administrative support to the Gift Planning team, including meeting logistics, data entry, and donor documentation.

Reporting to the Assistant Director of Operations, Gift Planning, you will manage calendars, coordinate travel, assist with Agile Scrum processes, and help maintain the fundraising database and SharePoint site.

Qualifications

• Administrative support experience with office procedures
• Strong data entry and records management
• Calendar management and travel arrangements
• Familiarity with fundraising databases and donor records
• Knowledge of Agile Scrum practices

Responsibilities

• Provide administrative support for members of the Gift Planning team, such as staffing the main phone line, document management, maintaining office supplies, preparing routine and non-routine correspondence, and acting as a first point of contact for internal and external colleagues.
• Assist with email inbox management; respond directly or coordinate with others to ensure appropriate, professional, and timely responses to internal and external constituents.
• Performs clerical and administrative tasks in a timely manner including, but not limited to, scheduling meetings and appointments for the gift planning team, calendar management, expense reports, invoice payments, travel arrangements
• Completes data entry for development officer activity including support on contact reports and proposal management
• Track, allocate and submit expense reports and requests for reimbursement in a timely manner for own incurred expenses as well as all supported colleagues.
• Onsite and day-of meeting support. Secure and complete all logistical needs for in-person meetings led by gift planning including but not limited to: room reservation, parking reservations, food orders, room setup/cleanup, helping to set up basic A/V, material preparation and printing, taking of minutes when appropriate.
• Works with Assistant Director of Operations and Executive Director as a strategic partner to help them be as efficient as possible, always acting in a proactive manner
• Assist with and/or facilitate the Agile Scrum framework, ensuring the team follows agile project management practices and principles.
• Support the Assistant Director of Operations with the inputting and exporting of information from the fundraising database to support the Gift Planning Team.
• Processes donor gifts, pledges and estate documentation including routing and tracking forms and supporting appropriate acknowledgments. Coordinates information with the CU Foundation and across the CU System, as needed.
• Mail gift agreements, donor gifts, communications materials and other items at the request of the supported staff.
• Support Assistant Director of Operations and Gift Planning Specialist and Discovery Officer with help related to marketing, estate administration, gifts-in-kind and stewardship as needed.
• Update donor database and SharePoint site to ensure that most current and relevant information is available.
• Research and resolve issues or discrepancies regarding gifts and gift funds.
• Support efforts to update and manage historic gift records.
• Assist with marketing efforts within the department: website updates, running reports, submitting reports to database, helping to run the lead referral process.
• Assist with stewardship efforts within the department: crafting acknowledgements and sending gifts, running reports, handling data, and supporting events.
• Assist with training, webinars, in-person events or similar activities. May be asked to work after hours and/or weekends for donor related functions/events periodically.
• Assistance with special projects.

Skills

Administrative support

Data entry

Calendar management

Email inbox management

Agile Scrum

Donor documentation

Meeting logistics

Travel arrangements

Expense reports

Tools

Fundraising database

SharePoint

Job description

The CU System Office of Advancement in Denver seeks a Development Operations Assistant to provide proactive administrative support to the Gift Planning team, including meeting logistics, data entry, and donor documentation.

Reporting to the Assistant Director of Operations, Gift Planning, you will manage calendars, coordinate travel, assist with Agile Scrum processes, and help maintain the fundraising database and SharePoint site.