Hybrid Dealer Systems Lead - Global Ops & Data Integrity

General Motors Corporation; Warren (MI); Hybrid; USD 120,000 - 150,000; Full time

Job summary

General Motors Corporation seeks a Dealer Systems Business Operations Lead to own day-to-day operations, product strategy, and support of systems managing GM’s global dealer network. You will oversee GMDID, DNPS, DCICR, and related systems, ensuring data accuracy, process efficiency, and secure operations.

Responsibilities include leading change with cross-functional teams, coordinating with the Treasurer’s Office on EFTs, and supporting billing and receivables systems.

Qualifications

• Bachelor’s degree in a business-technical field preferred.
• 5+ years of experience in business systems, operations, or analysis.
• Knowledge of SQL and relational databases.
• Experience with mainframe or mid-range systems.

Responsibilities

• Serve as the business and technical subject matter expert for GM’s Dealer Information Database (GMDID) and DNPS.
• Lead the Business Intake Request process and coordinate priorities across stakeholders.
• Oversee maintenance of global dealer sites and ensure data accuracy and availability.
• Own the Dealer Lookup Tool and perform health checks and support.
• Manage global dealer changes and updates affecting dealer-network structures.
• Coordinate with the Treasurer’s Office on financial relationships and EFT processes.
• Support daily operations involving billing and receivables systems.
• Maintain data and system security per corporate policies.

Skills

SQL

Relational databases

Mainframe / mid-range systems

Scripting

Data manipulation

AI tools

Cross-functional collaboration

Education

Bachelor’s degree

Tools

Databricks (DBX)

VBARS

OTDS

Job description

General Motors Corporation seeks a Dealer Systems Business Operations Lead to own day-to-day operations, product strategy, and support of systems managing GM’s global dealer network. You will oversee GMDID, DNPS, DCICR, and related systems, ensuring data accuracy, process efficiency, and secure operations.

Responsibilities include leading change with cross-functional teams, coordinating with the Treasurer’s Office on EFTs, and supporting billing and receivables systems.