Hybrid Data Entry Specialist - Detail-Oriented & Fast

Bear Staffing Services, Inc.; Tempe (AZ); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Health Savings Account

Vision Insurance

Flexible Spending Accounts

Life Insurance

Retirement Plan

Job summary

Bear Staffing Services, Inc. is seeking a detail-oriented Data Entry Specialist in Tempe, AZ for a hybrid role, with in-office presence 2–3 days per week.

You will process large volumes of customer and citizen requests, maintain accuracy, and follow specific business rules and procedures. The position requires a high school diploma, 1+ year of related experience, and strong computer skills (Word, Outlook, Excel, SharePoint).

Qualifications

• High school diploma or equivalent is required.
• 1+ year of data entry, administrative, or related experience preferred.
• Intermediate computer skills including Word, Outlook, Excel, and SharePoint.
• Minimum typing speed of 40 WPM.
• Strong attention to detail and accuracy.
• Strong written and verbal communication skills.
• Ability to manage a high-volume workload and meet deadlines.
• Strong organizational and problem-solving skills.
• Ability to work independently and escalate issues as needed.
• Bilingual English/Spanish is a plus.

Responsibilities

• Evaluate and process high volumes of customer and citizen requests according to established rules, procedures, and statutes.
• Learn and follow customer-specific requirements to ensure accurate and timely processing.
• Review work for accuracy and completeness and resolve missing or incorrect information.
• Identify and escalate complex requests, processing issues, or potential SLA concerns.
• Provide professional customer service to citizens and clients.
• Process requests from internal operational and support teams.
• Meet established productivity, quality, and SLA expectations.
• Maintain accurate documentation and records of completed work and correspondence.
• Sort, scan, and process incoming mail.
• Work onsite 2–3 days per week to support mail processing and other operational needs.

Skills

Typing speed 40 WPM

Attention to detail

Written and verbal communication

Organizational skills

Customer service

English communication

Education

High school diploma or equivalent

Tools

Microsoft Word

Outlook

Excel

SharePoint

Job description

Bear Staffing Services, Inc. is seeking a detail-oriented Data Entry Specialist in Tempe, AZ for a hybrid role, with in-office presence 2–3 days per week.

You will process large volumes of customer and citizen requests, maintain accuracy, and follow specific business rules and procedures. The position requires a high school diploma, 1+ year of related experience, and strong computer skills (Word, Outlook, Excel, SharePoint).