Hybrid Data-Driven Credit & Collections Analyst

Eversource Energy; Windsor (CT); Hybrid; USD 92,000 - 103,000; Full time

Job summary

Eversource Energy is seeking a data analyst to extract insights from customer data and support collections decisions. The role involves SQL querying, dashboard development, and collaboration with IT and business units to improve data quality and reporting.

The ideal candidate brings 5+ years of data analysis experience, strong SAP/Power BI skills, and the ability to translate analytics into actionable recommendations for business improvements. Hybrid work is available with in-office requirements.

Qualifications

• Five or more years of data analysis experience.
• Strong SQL querying and data manipulation skills.
• Experience with SAP and large enterprise data.
• Ability to build dashboards and BI reports.
• Knowledge of AI tools is a plus.

Responsibilities

• Develop complex queries and analyze customer data to support collections.
• Collaborate with IT and business units to resolve data issues.
• Design data tools, data dictionaries, and dashboards.
• Use Power BI to automate recurring reports.
• Provide forecasts and metrics for budget planning.

Skills

SQL querying

Data analysis

Dashboards & reporting

Cross-functional collaboration

Education

Bachelor’s degree in computer science, engineering, business related field or equivalent experience

Tools

SAP

Power BI

Excel

Job description

Eversource Energy is seeking a data analyst to extract insights from customer data and support collections decisions. The role involves SQL querying, dashboard development, and collaboration with IT and business units to improve data quality and reporting.

The ideal candidate brings 5+ years of data analysis experience, strong SAP/Power BI skills, and the ability to translate analytics into actionable recommendations for business improvements. Hybrid work is available with in-office requirements.