Hybrid Data Analytics: Credit & Collections Analyst

Eversource Energy; Berlin (NH); Hybrid; USD 92,000 - 103,000; Full time

Job summary

Eversource Energy is seeking a data analyst to support collections, accounts receivable, and regulatory reporting. The role focuses on extracting insights from the customer bill journey, payment plans, and write-offs across operating companies.

The ideal candidate has 5+ years in data analysis, experience with SQL, SAP, and Power BI, and can translate analytics into operational improvements. Hybrid work may apply, with a competitive salary and incentives.

Qualifications

• Strong experience with data querying, extraction, and manipulation using SQL or similar database query languages.
• Experience working with enterprise systems and large-scale databases; SAP experience preferred.
• Advanced data analysis and reporting skills across large, complex datasets from multiple sources.
• Analytical ability to translate results into actionable improvements.
• Experience developing and maintaining dashboards and visualizations using Power BI.
• Familiarity with AI tools to enhance data analysis and automation.
• Experience with statistical analysis and forecasting is a plus.

Responsibilities

• Develop complex queries and perform detailed analysis of Customer Information Systems/SAP data to support collections and accounts receivable decisions.
• Investigate, track, and resolve data and system issues impacting collections performance with IT and stakeholders.
• Design, develop and maintain data management tools, analytical databases, data dictionaries, and documentation.
• Utilize Power BI to enhance data-driven decision making and automate recurring reports.
• Monitor collections performance and AR trends; provide actionable recommendations.
• Collaborate with business groups to gather requirements and data requests.
• Prepare presentations, reports, and analyses to support strategic initiatives.
• Review policies and regulatory filings to ensure compliance.

Skills

SQL

SAP

Power BI

Data analysis

AI tools

Forecasting

Dashboards

Statistical analysis

Education

Bachelor’s degree in CS/engineering/business or related field

Tools

SAP

Job description

Eversource Energy is seeking a data analyst to support collections, accounts receivable, and regulatory reporting. The role focuses on extracting insights from the customer bill journey, payment plans, and write-offs across operating companies.

The ideal candidate has 5+ years in data analysis, experience with SQL, SAP, and Power BI, and can translate analytics into operational improvements. Hybrid work may apply, with a competitive salary and incentives.