Hybrid Data Center Security Systems Technician

Securitas, Inc.; Sterling (VA); Hybrid; USD 86,000 - 105,000; Full time

Job summary

Securitas is seeking a Security Systems Technician to support the Data Center portfolio. You will administer, troubleshoot, and maintain enterprise security systems, including access control, video management, and intrusion technologies.

Strong collaboration with the Global Program Manager and site teams is required. The role emphasizes on-site presence in Virginia three days per week and regional travel, with escalation duties and after-hours support as needed.

Qualifications

• Five+ years of progressively responsible electronic security systems experience.
• Advanced knowledge of enterprise access control and video management systems (Lenel OnGuard, Milestone XProtect preferred).
• Troubleshoot across field devices, PoE networks, Windows endpoints/servers, VMs, databases, integrations, and client apps.
• Knowledge of TCP/IP, VLANs, PoE, switch ports, Windows CLI and Active Directory; basic SQL queries.

Responsibilities

• Administer, inspect, diagnose, maintain, and repair Lenel OnGuard, Milestone XProtect, and related infrastructure.
• Monitor system health and service queues; resolve faults and document actions for escalation.
• Perform software/firmware/configuration updates following change-control and cybersecurity standards.
• Maintain inventories, configurations, drawings, credentials, and site documentation.
• Provide limited security-application support for DSOC and route IT issues to the proper team.
• Coordinate daily service tickets, assign regional work, and ensure KPI/SLA-compliant resolutions.
• Serve as escalation point for after-hours issues and participate in after-hours rotation.
• Communicate incident status and actions clearly to stakeholders and vendors.
• Maintain on-call calendars and perform quarterly access reviews.
• Support design reviews of CCTV, access-control, and security-cabling under guidance.
• Assist in security-network planning and documentation with network teams.
• Verify installed equipment and document deficiencies for closure.
• Create troubleshooting guides and onboarding materials; deliver training.
• Promote best practices and collaboration across security ops, design, and partners.
• Work hybrid schedule with three on-site days per week in Virginia.

Skills

Electronic security systems

Troubleshooting

Networking basics

Security system monitoring

Tools

Lenel OnGuard

Milestone XProtect

Windows Servers

SQL

Job description

Securitas is seeking a Security Systems Technician to support the Data Center portfolio. You will administer, troubleshoot, and maintain enterprise security systems, including access control, video management, and intrusion technologies.

Strong collaboration with the Global Program Manager and site teams is required. The role emphasizes on-site presence in Virginia three days per week and regional travel, with escalation duties and after-hours support as needed.