Hybrid Customer Service Rep – 24/7 Utility Support

Sutherland; Tysons (VA); Hybrid; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

Paid training

PTO

Advancement opportunities

Monthly rewards & recognition programs

Employee discounts

Wellness programs

Job summary

Sutherland in Tysons, VA is hiring Customer Service Representatives to support a public utility client with 24/7 coverage. You will work two days from home and three days onsite each week at 7901 Tysons Corner Center, McLean, VA.

The role requires flexible shifts, including at least one weekend day, and offers a competitive hourly rate and benefits. We provide paid training, PTO, and opportunities for advancement within the frontline leadership path.

Qualifications

• Excellent verbal and written communication skills are required.
• Driven by solving problems and meeting goals.
• Familiar with Microsoft Office and able to multitask in a customer service environment.

Skills

Verbal and written communication

Problem solving

Multi-tasking

Customer service experience

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Sutherland in Tysons, VA is hiring Customer Service Representatives to support a public utility client with 24/7 coverage. You will work two days from home and three days onsite each week at 7901 Tysons Corner Center, McLean, VA.

The role requires flexible shifts, including at least one weekend day, and offers a competitive hourly rate and benefits. We provide paid training, PTO, and opportunities for advancement within the frontline leadership path.