Hybrid Customer Service PM: Scheduling & Milestones

Infosoft, Inc.; Cary (NC); On-site; USD 41,328 - 46,149; Full time

Job summary

A technology services company is seeking a Customer Service Project Manager in Cary, NC to manage customer engagement and project milestones. The role involves responding to customer requests, ensuring timely project completion, and providing regular reports. Candidates must have a Bachelor’s degree, strong communication skills, and good proficiency in MS Office. Knowledge of SAP is a plus. This is a hybrid position with three days onsite and two days remote, offering an hourly pay between $30 to $33.50.

Qualifications

• Bachelor’s degree or equivalent experience required.
• Knowledge of SAP is a plus, but not required.
• Strong communication skills needed, both verbal and written.

Responsibilities

• Manage all preventive maintenance and mandatory update work.
• Respond to incoming customer requests and ensure activities are completed.
• Provide reports on progress and actions regularly.

Skills

Strong communication skills

Good PC skills (MS Office)

Project management skills

Education

Bachelor’s degree or equivalent experience

Tools

SAP

Job description

A technology services company is seeking a Customer Service Project Manager in Cary, NC to manage customer engagement and project milestones. The role involves responding to customer requests, ensuring timely project completion, and providing regular reports. Candidates must have a Bachelor’s degree, strong communication skills, and good proficiency in MS Office. Knowledge of SAP is a plus. This is a hybrid position with three days onsite and two days remote, offering an hourly pay between $30 to $33.50.