Hybrid Customer Service Associate — Mentorship & Growth

Jones Lang LaSalle Incorporated

Covington (KY)

Hybride

USD 63 000 - 89 000

Plein temps

14 jours+

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Résumé du poste

Jones Lang LaSalle Incorporated in Covington, KY is seeking a mid-level Cashier ready to own outcomes and place Customer Service at the center. This hybrid role supports a tight-knit team while you sharpen People Management and Critical Thinking over time.

The position pays $63,000 - $89,000 yearly with mentorship to develop in a fast-paced, customer-centric environment. An emphasis on reliable, data-driven communication anchors daily decisions.

Qualifications

  • Pattern recognition across varied engagements.
  • Ability to translate jargon into plain English.
  • Experience in customer-centric, deadline-driven environments, similar to Jones Lang LaSalle.

Responsabilités

  • Balance independent work with hybrid team collaboration.
  • Know when a Covington relationship needs a call rather than an email.
  • Turn a vague hybrid mandate into measurable work for Jones Lang LaSalle.
  • Identify where Customer Service breaks before it appears on dashboards.
  • Keep leadership informed with numbers they can act on.
  • Advance general decisions when consensus stalls.
  • Monitor work quality and flag issues before escalation.

Connaissances

Pattern recognition
Plain English communication
Workflow familiarity
Customer-centric mindset
Deadline-driven

Description du poste

Jones Lang LaSalle Incorporated in Covington, KY is seeking a mid-level Cashier ready to own outcomes and place Customer Service at the center. This hybrid role supports a tight-knit team while you sharpen People Management and Critical Thinking over time.

The position pays $63,000 - $89,000 yearly with mentorship to develop in a fast-paced, customer-centric environment. An emphasis on reliable, data-driven communication anchors daily decisions.

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