Hybrid Customer Service Agent – Growth & Benefits

Hyatt Hotels Corporation; Moore (OK); Hybrid; USD 20,000 - 28,000; Full time

Benefits offered by this job

12 free room nights after 90 days

Wellness reimbursement

Educational assistance

Employee stock purchase program

Headspace access

Paid parental leave

PerkSpot discounts

Job summary

Hyatt Hotels Corporation in Moore, Oklahoma is seeking a Customer Service Phone Agent for a role that starts on-site and moves to a hybrid schedule after 90 days. The position allows remote work on Mondays and Fridays with in-office presence Tue-Thu, subject to IT requirements.

You will handle guest inquiries, perform in-depth research to resolve concerns, and contribute to a high level of service delivery in a fast-paced environment. Great benefits and growth opportunities are offered.

Qualifications

• 1+ year of customer service experience
• Refined verbal and written communication skills
• Proficient knowledge of computer applications

Responsibilities

• Respond to phone calls, emails, and additional guest inquiries
• Conduct in-depth research to resolve guest concerns

Skills

Customer service experience

Multitasking

Computer applications

Verbal communication

Written communication

Education

High school diploma or equivalent

Job description

Hyatt Hotels Corporation in Moore, Oklahoma is seeking a Customer Service Phone Agent for a role that starts on-site and moves to a hybrid schedule after 90 days. The position allows remote work on Mondays and Fridays with in-office presence Tue-Thu, subject to IT requirements.

You will handle guest inquiries, perform in-depth research to resolve concerns, and contribute to a high level of service delivery in a fast-paced environment. Great benefits and growth opportunities are offered.