Hybrid Customer Ops & Sales Strategy Associate

Customeranalytics; Town of Italy (NY); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Performance incentives

Global exposure

Job summary

Customeranalytics, a boutique consulting firm, is hiring an Associate to support initiatives in customer operations and sales. This role includes assisting in project management, client engagement, data analysis, and deliverable creation. Ideal candidates will have a Master’s degree, at least 1 year in consultancy, and strong analytical and communication skills. This position offers competitive salary, benefits, and performance incentives with a hybrid working model based in New York. Join us to drive operational excellence and contribute to our client successes.

Qualifications

• Master’s degree; MBA is a plus.
• Minimum of 1 year in consultancy or client-facing role.
• Strong analytical and problem-solving abilities.
• Excellent communication and presentation skills.
• Proficiency in Excel and PowerPoint.
• Collaborative mindset; ability to work in a team.
• Detail-oriented with strong organizational skills.
• Knowledge of customer operations best practices is a plus.
• Fluency in English; additional languages desirable.

Responsibilities

• Assist Engagement Manager in project management and execution.
• Engage with clients to understand needs and gather data.
• Perform data analysis to extract insights and trends.
• Contribute to high-quality deliverables and presentations.
• Conduct research on industry trends and emerging technologies.
• Collaborate effectively with project team members.

Skills

Analytical skills

Problem-solving

Communication skills

Presentation skills

Teamwork

Organizational skills

Education

Master’s degree in a relevant field

MBA (preferred)

Tools

Excel

PowerPoint

Job description

Customeranalytics, a boutique consulting firm, is hiring an Associate to support initiatives in customer operations and sales. This role includes assisting in project management, client engagement, data analysis, and deliverable creation. Ideal candidates will have a Master’s degree, at least 1 year in consultancy, and strong analytical and communication skills. This position offers competitive salary, benefits, and performance incentives with a hybrid working model based in New York. Join us to drive operational excellence and contribute to our client successes.