Hybrid Customer Experience Strategy Co‑Op (Digital)

Bose Corporation, U.S.A; Atlanta (GA); Hybrid; USD 30,000 - 39,000; Full time

Benefits offered by this job

Bonus programs

Comprehensive health and welfare benef

Job summary

Bose Corporation in Atlanta, GA is seeking a Customer Experience Co‑Op to join the Customer Experience Strategy team and elevate our brand across priority digital touchpoints. This six-month program is a full-time, hybrid position with a January 11 to June 25, 2027 timeline.

You will help execute website campaigns, maintain Bose Stories pages, analyze feedback, and conduct competitive research to inform improvements in our digital experiences.

Qualifications

• In progress of or recently obtained Bachelor’s degree in Marketing, Communications, Business, Digital Media or similar field
• Familiarity with principles and concepts within digital marketing, web content, or eCommerce
• Familiarity with Microsoft Office Suite, and Jira, Contentsquare, and Google Analytics
• Experience with meeting management, program coordination, and workback planning
• Strong organizational and project management skills with attention to detail
• Comfort leveraging approved AI tools to improve efficiency and output quality
• Excellent communication and collaboration skills
• Eager to learn and continuously improve

Responsibilities

• Contribute to the execution of website campaigns across product, brand, and commercial initiatives
• Assist in the production and maintenance of Bose Stories pages, ensuring content is engaging, on-brand, and aligned to campaign objectives
• Manage ongoing content maintenance, including refreshes, updates, and content expiration
• Contribute to testing and optimization initiatives to enhance engagement and conversion
• Analyze customer feedback surface insights and inform recommendations
• Conduct competitive research to identify trends, best practices, and opportunities to improve the Bose customer experience
• Develop and refine customer journey maps to inform future improvements
• Support review initiatives, including but not limited to: review seeding, incentivized reviews, always on review programs

Skills

Strong organizational and project

Excellent communication and

Adaptability in fast-paced env

Proactive self-starter

Meeting management experience

Digital marketing concepts

Education

Bachelor’s degree in Marketing, Communications, Business, Digital Media or related field

Tools

Jira

Contentsquare

Google Analytics

Job description

Bose Corporation in Atlanta, GA is seeking a Customer Experience Co‑Op to join the Customer Experience Strategy team and elevate our brand across priority digital touchpoints. This six-month program is a full-time, hybrid position with a January 11 to June 25, 2027 timeline.

You will help execute website campaigns, maintain Bose Stories pages, analyze feedback, and conduct competitive research to inform improvements in our digital experiences.